VELYS Hip Navigation

Privacy Policy

Privacy Policies

Last Updated March 2022

This privacy statement explains the personal data which JointPoint also known or traded as “VELYS Hip Navigation” processes, how it is processed, and for what purposes. Please read the product-specific details below for the region which applies to you, providing you with the relevant privacy information. If your query is related to the website please click on website privacy policy section, if your query is related to the software version, please click on the software privacy policy version

Cookie Policy

HCP Portal Website Privacy Policy

Software Privacy Policy


North America Privacy Policy – HCP Portal Website and Software Application

Medical Device Business Services, Inc. respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “Service”) operated and controlled by us from which you are accessing this Privacy Policy. We encourage you to read the full Privacy Policy before using this Service or providing any personal information. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.

USE BY MINORS

The Service is not directed to individuals under the age of 18 and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under “Contacting Us”.18

INFORMATION COLLECTION

We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on‑ or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third-party information providers.

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health or medical condition, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise directly to us.

AUTOMATIC INFORMATION COLLECTION AND USE

We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:

Through your browser : Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.

Using cookies : Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Service, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Service. We also use cookies to recognize your computer or device, which makes your use of the Service easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Service usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Service. We may also use cookies in online advertising to track consumer responses to our advertisements.

You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org .

Using Flash cookies : Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Service, and collect and store information about your use of the Service. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel . You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.

Using pixel tags, web beacons, clear GIFs, or other similar technologies : These may be used in connection with some Service pages and HTML‑formatted e‑mail messages to, among other things, track the actions of users and e‑mail recipients, measure the success of our marketing campaigns, and compile statistics about Service usage.

Interest-based advertising : We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Service and other online services, based on information relating to your access to and use of the Service and other online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

If you would like more information about this practice, and to learn how to opt-out of it, in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/ . You may download the AppChoices app at www.aboutads.info/appchoices to opt-out in mobile apps.

IP address : Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.

Device Information : We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.

HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access” below to learn how you may opt-out of certain of our uses and disclosures.

Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:

  • Providing the functionality of the Service and fulfilling your requests.
    • to provide the functionality of the Service to you and providing you with related customer service;
    • to respond to your inquiries and fulfill your requests, such as to send you documents you request or to e‑mail alerts;
    • to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Accomplishing our business purposes.
    • for data analysis, for example, to improve the efficiency of the Service;
    • for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
    • for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
    • for developing new products and services;
    • for enhancing, improving or modifying our website or products and services;
    • for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
    • for determining the effectiveness of our promotional campaigns so that we can adapt our campaigns to the needs and interests of our users.

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

  • Analysis of Personal Information to provide personalized services.
    • to better understand you so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
    • to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.

    • We will provide personalized services either with your consent or because we have a legitimate interest.

    • We also disclose information collected through the Service:

  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Medical Device Business Services, Inc. is the party responsible for the management of the jointly‑used Personal Information;
  • to our third-party partners with whom we offer a co‑branded or co‑marketed promotion;
  • to our third-party service providers who provide services, such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
  • as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
    • In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.

      We may use and disclose information we collect automatically as described above under “Automatic Information Collection and Use.”

      In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

      CHOICES AND ACCESS

      Your choices regarding our use and disclosure of your personal information

      We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt-out from:

      • Receiving marketing communications from us : If you no longer want to receive marketing communications from us on a going‑forward basis, you may opt-out of receiving them by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com
      • In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e‑mails or direct mail from us, tell us that, and provide your name and e‑mail or postal address.
      • Receiving reminders from us : If you no longer want to receive medical reminders from us on a going‑forward basis, you may opt-out of receiving them by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com .
      • In your response to us, please provide your name and the e‑mail address or phone number at which you receive reminders from us.
      • Our sharing of your personal information with affiliates and third‑party partners : If you previously opted-in to receiving marketing communications from our affiliates or third party partners, you may opt-out of our sharing of your personal information with those parties for their direct marketing purposes on a going‑forward basis by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com .
      • In your communication to us, please state that we should no longer share your personal information with our affiliates and/or third‑party partners for their marketing purposes and include your name and e‑mail address.

      We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we may not be able to directly remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt‑out request). However, we will make reasonable efforts to inform our affiliates of your request. Please also note that if you opt-out of receiving marketing‑related messages from us, we may still send you important transactional and administrative messages from which you cannot opt-out.

      How you can access, change, or delete your personal information

      If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via VELYSHipNav_CustomerSupport@ITS.JNJ.com .

      We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

      CROSS‑BORDER TRANSFER

      Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country of residence. Nonetheless, appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.

      SECURITY

      We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

      RETENTION PERIOD

      We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

      THIRD PARTY SITES AND SERVICES

      This Service may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

      CONTACTING US

      Medical Device Business Services, Inc located at 700 Orthopaedic Dr.Warsaw, IN 46582

      is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

      If you have any questions about this Privacy Policy, please contact us via VELYSHipNav_CustomerSupport@ITS.JNJ.com, or please write to the following address:

      700 Orthopaedic Dr.
      Warsaw, IN 46582

      UPDATES TO THIS PRIVACY POLICY

      We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated on August 25, 2020


UK, Italy, Germany, Belgium, Spain, Austria - HCP Website Portal and Software Application Privacy Policy

DePuy Synthes Inc cares about your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “Service”) operated and controlled by us from which you are accessing this Privacy Policy. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.

USE BY MINORS

The Service is not directed to individuals under the age of 18, and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.

INFORMATION COLLECTION

We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on‑ or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other Johnson & Johnson affiliates.

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health or medical conditions, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data) on or through the Service or otherwise to us.

AUTOMATIC INFORMATION COLLECTION AND USE

We and our service providers may collect certain information automatically as you navigate around the Service. Please read the Cookie Policy for detailed information about the cookies and other tracking technologies used on the Service. Except where allowed by applicable law, we place cookies after having received your consent through the cookie banner or preference center. The Cookie Policy includes information on how you may disable these technologies.

We and our service providers may also automatically collect and use information in the following ways:

Through your browser : Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.

IP address : Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.

Device Information : We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.

HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access,” below, to learn how you may opt out of certain of our uses and disclosures.

Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:

  • Providing the functionality of the Service and fulfilling your requests.
    • to provide the functionality of the Service to you and providing you with related customer service;
    • to respond to your inquiries and fulfill your requests, such as to send you documents you request or e‑mail alerts;
    • to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Accomplishing our business purposes.
    • for data analysis, for example, to improve the efficiency of the Service;
    • for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
    • for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
    • for developing new products and services;
    • for enhancing, improving or modifying our website or products and services;
    • for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
    • for determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

  • Analysis of Personal Information to provide personalized services.
    • to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
    • to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.

We will provide personalized services either with your consent or because we have a legitimate interest.

We also disclose information collected through the Service:

  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). De Puy Synthes Inc is the party responsible for the management of the jointly used Personal Information;
  • to our third party partners with whom we offer a co‑branded or co‑marketed promotion;
  • to our third party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
  • as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways after obtaining your consent to do so.

We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”

In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal information

We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:

  • Receiving marketing communications from us : If you no longer want to receive marketing communications from us on a going forward basis, you may opt out of receiving them by contacting us at VELYSHipNav_CustomerSupport@ITS.JNJ.com In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing emails or direct mail from us, tell us that, and provide your name and email or postal address. In addition, you may opt out of receiving marketing emails from us by following the unsubscribe instructions provided in any such message tell us that and provide your name and email or postal address. In addition, you may opt out of receiving marketing emails from us by following the unsubscribe instructions provided in any such message.
  • Receiving reminders from us : If you no longer want to receive medical reminders from us on a going forward basis, you may opt out of receiving them by contacting us at VELYSHipNav_CustomerSupport@ITS.JNJ.com In your response to us, please provide your name and the email address or phone number at which you receive reminders from us.
  • Our sharing of your personal information with affiliates and third party partners : If you previously opted-in to receiving marketing communications from our affiliates or third party partners, you may opt out of our sharing of your personal information with those parties for their direct marketing purposes on a going forward basis by contacting us at VELYSHipNav_CustomerSupport@ITS.JNJ.com In your communication to us, please state that we should no longer share your personal information with our affiliates and/or third-party partners for their marketing purposes and include your name and email address.

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your optout request). However, we will make reasonable efforts to inform our affiliates of your request. Please also note that if you opt out of receiving marketing related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.

How you can access, change, or delete your personal information

If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us at VELYSHipNav_CustomerSupport@ITS.JNJ.com We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

CROSS‑BORDER TRANSFER

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Nonetheless, appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.

Some non-European Economic Area (EEA) countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here . For transfers from the EEA to countries not considered adequate by the European Commission, we have ensured that adequate measures are in place, including by ensuring that the recipient is bound by EU Standard Contractual Clauses to protect your Personal Information. You may obtain a copy of these measures by contacting our data protection officer in accordance with the “ Contacting Us” section below.

SECURITY

We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us ” section below.

RETENTION PERIOD

We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

THIRD PARTY SITES AND SERVICES

This Service may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

CONTACTING US

De Puy Synthes Inc , located at 700 Orthopaedic Dr. Warsaw, IN 46582, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy,

please contact us at VELYSHipNav_CustomerSupport@ITS.JNJ.com or please write to the following address:

De Puy Orthopaedics Inc700 Orthopaedic Dr.
Warsaw, IN 46582

Or to our EU Representative

DePuy (Ireland), Loughbeg, Ringaskiddy Co. Cork, Ireland

You may also contact our data protection officer responsible for your country or region, if applicable, at emeaprivacy@its.jnj.com.

LODGING A COMPLAINT WITH A REGULATOR

You may lodge a complaint with a supervisory authority competent for your country or region. Please click here for contact information for such authorities.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated on 04/30/2021.


Switzerland & Israel – HCP Website Portal and Software Application Privacy Policy

DePuy Synthes Inc respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “Service”) operated and controlled by us from which you are accessing this Privacy Policy. We encourage you to read the full Privacy Policy before using this Service or providing any personal information. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.

USE BY MINORS

The Service is not directed to individuals under the age of 18, and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under “Contacting Us”.

INFORMATION COLLECTION

We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on‑ or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third-party information providers.

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health or medical condition, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise directly to us.

AUTOMATIC INFORMATION COLLECTION AND USE

We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:

Through your browser : Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.

Using cookies : Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Service, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Service. We also use cookies to recognize your computer or device, which makes your use of the Service easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Service usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Service. We may also use cookies in online advertising to track consumer responses to our advertisements.

You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org .

Using Flash cookies : Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Service, and collect and store information about your use of the Service. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel . You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.

Using pixel tags, web beacons, clear GIFs, or other similar technologies : These may be used in connection with some Service pages and HTML‑formatted e‑mail messages to, among other things, track the actions of users and e‑mail recipients, measure the success of our marketing campaigns, and compile statistics about Service usage.

Interest-based advertising : We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Service and other online services, based on information relating to your access to and use of the Service and other online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

If you would like more information about this practice, and to learn how to opt-out of it, in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/ . You may download the App Choices app at www.aboutads.info/appchoices to opt-out in mobile apps.

IP address : Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.

Device Information : We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.

HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access” below to learn how you may opt-out of certain of our uses and disclosures.

Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:

  • Providing the functionality of the Service and fulfilling your requests.
    • to provide the functionality of the Service to you and providing you with related customer service;
    • to respond to your inquiries and fulfill your requests, such as to send you documents you request or to e‑mail alerts;
    • to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Accomplishing our business purposes.
    • for data analysis, for example, timprove the efficiency of the Service;
    • for audits, tverify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
    • for fraud and security monitoring purposes, for example, tdetect and prevent cyberattacks or attempts tcommit identity theft;
    • for developing new products and services;
    • for enhancing, improving or modifying our website or products and services;
    • for identifying Service usage trends, for example, understanding which parts of our Service are of most interest tusers; and
    • for determining the effectiveness of our promotional campaigns sthat we can adapt our campaigns tthe needs and interests of our users.

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

  • Analysis of Personal Information to provide personalized services.
    • to better understand you so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
    • to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.
    • We will provide personalized services either with your consent or because we have a legitimate interest.
    • We also disclose information collected through the Service:
  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). DePuy Synthes Inc is the party responsible for the management of the jointlyused Personal Information;
  • to our third-party partners with whom we offer a co‑branded or co‑marketed promotion;
  • to our third-party service providers who provide services, such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
  • as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
    • In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.

      We may use and disclose information we collect automatically as described above under “Automatic Information Collection and Use.”

      In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

      CHOICES AND ACCESS

      Your choices regarding our use and disclosure of your personal information

      We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt-out from:

      • Receiving marketing communications from us : If you no longer want to receive marketing communications from us on a going forward basis, you may opt-out of receiving them by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing emails or direct mail from us, tell us that, and provide your name and email or postal address. In addition, you may opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in any such message.
      • Receiving reminders from us : If you no longer want to receive medical reminders from us on a going forward basis, you may opt-out of receiving them by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com In your response to us, please provide your name and the email address or phone number at which you receive reminders from us.
      • Our sharing of your personal information with affiliates and thirdparty partners : If you previously opted-in to receiving marketing communications from our affiliates or third party partners, you may opt-out of our sharing of your personal information with those parties for their direct marketing purposes on a goingforward basis by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com In your communication to us, please state that we should no longer share your personal information with our affiliates and/or thirdparty partners for their marketing purposes and include your name and email address.

      We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we may not be able to directly remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt‑out request). However, we will make reasonable efforts to inform our affiliates of your request. Please also note that if you opt-out of receiving marketing‑related messages from us, we may still send you important transactional and administrative messages from which you cannot opt-out.

      How you can access, change, or delete your personal information

      If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via VELYSHipNav_CustomerSupport@ITS.JNJ.com We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

      CROSS‑BORDER TRANSFER

      Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country of residence. Nonetheless, appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.

      SECURITY

      We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

      RETENTION PERIOD

      We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

      THIRD PARTY SITES AND SERVICES

      This Service may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

      CONTACTING US

      De Puy , located at 700 Orthopaedic Dr. Warsaw, IN 46582, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

      If you have any questions about this Privacy Policy, please contact us VELYSHipNav_CustomerSupport@ITS.JNJ.com or please write to the following address:

      De Puy Orthopaedics Inc

      700 Orthopaedic Dr.
      Warsaw, IN 46582

      UPDATES TO THIS PRIVACY POLICY

      We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated on 24/08/2020.


Johnson & Johnson Medical Australia – HCP Website Portal and Software Application Privacy Policy

Johnson & Johnson Medical Pty Ltd cares about your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “Service”) operated and controlled by us from which you are accessing this Privacy Policy. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.

USE BY MINORS

The Service is not directed to individuals under the age of 13, and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.

INFORMATION COLLECTION

We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on‑ or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third-party information providers.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., government identifiers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise to us.

AUTOMATIC INFORMATION COLLECTION AND USE

We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:

Through your browser : Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.

Using cookies : Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Service, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Service. We also use cookies to recognize your computer or device, which makes your use of the Service easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Service usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Service. We may also use cookies in online advertising to track consumer responses to our advertisements.

You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org .

Using Flash cookies : Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Service, and collect and store information about your use of the Service. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel . You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.

Using pixel tags, web beacons, clear GIFs, or other similar technologies : These may be used in connection with some Service pages and HTML‑formatted e‑mail messages to, among other things, track the actions of users and e‑mail recipients, measure the success of our marketing campaigns, and compile statistics about Service usage.

Interest-based advertising : We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Service and other online services, based on information relating to your access to and use of the Service and other online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/ . You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps.

IP address : Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.

Device Information : We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.

HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access,” below, to learn how you may opt out of certain of our uses and disclosures.

Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:

  • Providing the functionality of the Service and fulfilling your requests.
    • to provide the functionality of the Service to you and providing you with related customer service;
    • to respond to your inquiries and fulfill your requests, such as to send you documents you request or e‑mail alerts;
    • to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Accomplishing our business purposes.
    • for data analysis, for example, to improve the efficiency of the Service;
    • for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
    • for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
    • for developing new products and services;
    • for enhancing, improving or modifying our website or products and services;
    • for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
    • for determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

  • Analysis of Personal Information to provide personalized services.
    • to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
    • to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.

    • We will provide personalized services either with your consent or because we have a legitimate interest.

We also disclose information collected through the Service:

  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at http://www.investor.jnj.com/governance/sec‑filings.cfm (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Johnson & Johnson Medical Pty Ltd is the party responsible for the management of the jointly‑used Personal Information;
  • to our third-party partners with whom we offer a co‑branded or co‑marketed promotion;
  • to our third-party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
  • as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.

We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”

In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal information

We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:

  • Receiving marketing communications from us : If you no longer want to receive marketing communications from us on a going‑forward basis, you may opt out of receiving them by contacting us by email at cusord@its.jnj.com . In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e‑mails or direct mail from us, tell us that, and provide your name and e‑mail or postal address.
  • Receiving reminders from us : If you no longer want to receive medical reminders from us on a going‑forward basis, you may opt out of receiving them by contacting us by email at cusord@its.jnj.com . In your response to us, please provide your name and the e‑mail address or phone number at which you receive reminders from us.
  • Our sharing of your personal information with affiliates and third‑party partners : If you previously opted in to receiving marketing communications from our affiliates or third-party partners, you may opt out of our sharing of your personal information with those parties for their direct marketing purposes on a going‑forward basis by contacting us as described in the CONTACTING US section below. In your communication to us, please state that we should no longer share your personal information with our affiliates and/or third‑party partners for their marketing purposes, and include your name and e‑mail address.

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt‑out request). Please also note that if you opt out of receiving marketing‑related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.

How you can access, change, or delete your personal information

If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us as described in the CONTACTING US section below. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

CROSS‑BORDER TRANSFER

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.

SECURITY

We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us ” section below.

RETENTION PERIOD

We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

THIRD PARTY SITES AND SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

CONTACTING US

Johnson & Johnson Medical Pty Ltd, located at 1-5 Khartoum Road, Macquarie Park, NSW, 2113 is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via email RA-JNJAU-PrivacyOffi@ITS.JNJ.com , or please write to the following address:

Privacy ANZ

Johnson & Johnson Medical, PO Box 134, North Ryde, NSW, 1670

PRIVACY COMPLAINTS

If you believe we have either breached the terms of this Privacy Policy or otherwise not complied with the Australian Privacy Principles made under the Privacy Act 1988 (Cth) or other applicable Australian privacy laws, regulations or binding codes affecting how we collect and manage your personal information please write or email to us using the ‘Contacting Us’ details above. In your letter or email please:

  • Tell us the details of your complaint including relevant dates and third parties (if any);
  • Provide copies of any relevant documents or correspondence;
  • How you would prefer for us to contact you with our reply.

We will:

  • Acknowledge receipt of your complaint within 2-3 business days;
  • Provide you with a written response to your complaint within 10-15 business days - depending upon the complexity of your complaint this could be at an earlier or later time.

Please note guidance from the Office of the Australian Information Commissioner (OAIC) requires any complaint must first be made to the respondent organization. The law also allows 30 days for the respondent organization to reply before a complainant may make a complaint to the OAIC.

You can obtain further general information about your privacy rights and privacy law from the OAIC by:

  • calling their Privacy Hotline on: 1300 363 992
  • visiting their website at: https://oaic.gov.au
  • emailing to: enquiries@oaic.gov.au
  • writing to: Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated in April 2019.


Johnson & Johnson Medical New Zealand – HCP Portal Website and Software Application Privacy Policy

Johnson & Johnson (New Zealand) Limited cares about your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “ Service”) operated and controlled by us from which you are accessing this Privacy Policy. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.

USE BY MINORS

The Service is not directed to individuals under the age of 13, and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.

INFORMATION COLLECTION

We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on‑ or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third-party information providers.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., government identifiers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise to us.

AUTOMATIC INFORMATION COLLECTION AND USE

We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:

Through your browser : Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.

Using cookies : Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Service, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Service. We also use cookies to recognize your computer or device, which makes your use of the Service easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Service usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Service. We may also use cookies in online advertising to track consumer responses to our advertisements.

You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org .

Using Flash cookies : Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Service, and collect and store information about your use of the Service. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel . You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.

Using pixel tags, web beacons, clear GIFs, or other similar technologies : These may be used in connection with some Service pages and HTML‑formatted e‑mail messages to, among other things, track the actions of users and e‑mail recipients, measure the success of our marketing campaigns, and compile statistics about Service usage.

Interest-based advertising : We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Service and other online services, based on information relating to your access to and use of the Service and other online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/ . You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps.

IP address : Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.

Device Information : We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.

HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access,” below, to learn how you may opt out of certain of our uses and disclosures.

Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:

  • Providing the functionality of the Service and fulfilling your requests.
    • to provide the functionality of the Service to you and providing you with related customer service;
    • to respond to your inquiries and fulfill your requests, such as to send you documents you request or e‑mail alerts;
    • to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Accomplishing our business purposes.
    • for data analysis, for example, to improve the efficiency of the Service;
    • for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
    • for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
    • for developing new products and services;
    • for enhancing, improving or modifying our website or products and services;
    • for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
    • for determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

  • Analysis of Personal Information to provide personalized services.
    • to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
    • to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.

We will provide personalized services either with your consent or because we have a legitimate interest.

We also disclose information collected through the Service:

  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at http://www.investor.jnj.com/governance/sec‑filings.cfm (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Johnson & Johnson (New Zealand) Limited is the party responsible for the management of the jointly‑used Personal Information;
  • to our third-party partners with whom we offer a co‑branded or co‑marketed promotion;
  • to our third-party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
  • as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.

We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”

In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal information

We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:

  • Receiving marketing communications from us : If you no longer want to receive marketing communications from us on a going‑forward basis, you may opt out of receiving them by contacting us by email at cusord@its.jnj.com. In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e‑mails or direct mail from us, tell us that, and provide your name and e‑mail or postal address.
  • Receiving reminders from us : If you no longer want to receive medical reminders from us on a going‑forward basis, you may opt out of receiving them by contacting us by email at cusord@its.jnj.com . In your response to us, please provide your name and the e‑mail address or phone number at which you receive reminders from us.
  • Our sharing of your personal information with affiliates and third‑party partners : If you previously opted in to receiving marketing communications from our affiliates or third-party partners, you may opt out of our sharing of your personal information with those parties for their direct marketing purposes on a going‑forward basis by contacting us as described in the CONTACTING US section below. In your communication to us, please state that we should no longer share your personal information with our affiliates and/or third‑party partners for their marketing purposes, and include your name and e‑mail address.

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt‑out request). Please also note that if you opt out of receiving marketing‑related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.

How you can access, change, or delete your personal information

If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us as described in the CONTACTING US section below. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

CROSS‑BORDER TRANSFER

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.

SECURITY

We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us ” section below.

RETENTION PERIOD

We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

THIRD PARTY SITES AND SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

CONTACTING US

Johnson & Johnson (New Zealand) Limited, located at 507 Mount Wellington Hwy, Mount Wellington, Auckland 1060, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via email RA-JNJAU-PrivacyOffi@ITS.JNJ.com , or please write to the following address:

Privacy ANZ

Johnson & Johnson Medical, PO Box 134, North Ryde, NSW, 1670, Australia

PRIVACY COMPLAINTS

If you believe we have either breached the terms of this Privacy Policy or otherwise not complied with the New Zealand Privacy Principles made under the Privacy Act 1993 or other applicable New Zealand privacy laws, regulations or binding codes affecting how we collect and manage your personal information please write or email to us using the ‘Contacting Us’ details above. In your letter or email please:

  • Tell us the details of your complaint including relevant dates and third parties (if any);
  • Provide copies of any relevant documents or correspondence;
  • How you would prefer for us to contact you with our reply.

We will:

  • Acknowledge receipt of your complaint within 2-3 business days;
  • Provide you with a written response to your complaint within 10-15 business days - depending upon the complexity of your complaint this could be at an earlier or later time.

Please note guidance from the Office of the Privacy Commissioner New Zealand (‘OPC NZ’) requires any complaint must first be made to the respondent organization. The law also allows 30 days for the respondent organization to reply before a complainant may make a complaint to the OPC NZ.

You can obtain further general information about your privacy rights and privacy law from the OPC NZ by:

  • calling their Privacy Hotline on: 0800 803 909
  • visiting their web site at: https//www.privacy.org.nz
  • writing to: Office of the Privacy Commissioner, PO Box 10 094, The Terrace, Wellington, 6143.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated in April 2019.


Johnson & Johnson Medical Singapore – HCP Website Portal and Software Application Privacy Policy

Johnson & Johnson Pte Ltd. respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “ Service”) operated and controlled by us from which you are accessing this Privacy Policy. We encourage you to read the full Privacy Policy before using this Service or providing any personal information. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.

USE BY MINORS

The Service is not directed to individuals under the age of 18, and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under “Contacting Us”.

INFORMATION COLLECTION

We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on‑ or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third-party information providers.

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health or medical condition, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise directly to us.

AUTOMATIC INFORMATION COLLECTION AND USE

We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:

Through your browser : Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.

Using cookies : Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Service, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Service. We also use cookies to recognize your computer or device, which makes your use of the Service easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Service usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Service. We may also use cookies in online advertising to track consumer responses to our advertisements.

You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org .

Using Flash cookies : Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Service, and collect and store information about your use of the Service. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel . You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.

Using pixel tags, web beacons, clear GIFs, or other similar technologies : These may be used in connection with some Service pages and HTML‑formatted e‑mail messages to, among other things, track the actions of users and e‑mail recipients, measure the success of our marketing campaigns, and compile statistics about Service usage.

Interest-based advertising : We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Service and other online services, based on information relating to your access to and use of the Service and other online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

If you would like more information about this practice, and to learn how to opt-out of it, in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/ . You may download the AppChoices app at www.aboutads.info/appchoices to opt-out in mobile apps.

IP address : Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.

Device Information : We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.

HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access” below to learn how you may opt-out of certain of our uses and disclosures.

Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:

  • Providing the functionality of the Service and fulfilling your requests.
    • to provide the functionality of the Service to you and providing you with related customer service;
    • to respond to your inquiries and fulfill your requests, such as to send you documents you request or to e‑mail alerts;
    • to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.
  • We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
  • Accomplishing our business purposes.
    • for data analysis, for example, timprove the efficiency of the Service;
    • for audits, tverify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
    • for fraud and security monitoring purposes, for example, tdetect and prevent cyberattacks or attempts tcommit identity theft;
    • for developing new products and services;
    • for enhancing, improving or modifying our website or products and services;
    • for identifying Service usage trends, for example, understanding which parts of our Service are of most interest tusers; and
    • for determining the effectiveness of our promotional campaigns sthat we can adapt our campaigns tthe needs and interests of our users.
  • We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
  • Analysis of Personal Information to provide personalized services.
    • to better understand you so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
    • to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.
  • We will provide personalized services either with your consent or because we have a legitimate interest.

We also disclose information collected through the Service:

  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Johnson & Johnson Pte Ltd is the party responsible for the management of the jointly‑used Personal Information;
  • to our third-party partners with whom we offer a co‑branded or co‑marketed promotion;
  • to our third-party service providers who provide services, such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
  • as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.

We may use and disclose information we collect automatically as described above under “Automatic Information Collection and Use.”

In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal information

We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt-out from:

  • Receiving marketing communications from us : If you no longer want to receive marketing communications from us on a going‑forward basis, you may opt-out of receiving them by contacting us via RA-JNJPHMA-JJIS_ROHQ@ITS.JNJ.com . In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e‑mails or direct mail from us, tell us that, and provide your name and e‑mail or postal address RA-JNJPHMA-JJIS_ROHQ@ITS.JNJ.com . You may also opt-out of receiving marketing communications from us by visiting the Service to update your online profile. In addition, you may opt-out of receiving marketing e‑mails from us by following the unsubscribe instructions provided in any such message.
  • Receiving reminders from us : If you no longer want to receive medical reminders from us on a going‑forward basis, you may opt-out of receiving them by contacting us via RA-JNJPHMA-JJIS_ROHQ@ITS.JNJ.com . In your response to us, please provide your name and the e‑mail address or phone number at which you receive reminders from us.
  • Our sharing of your personal information with affiliates and third‑party partners : If you previously opted-in to receiving marketing communications from our affiliates or third party partners, you may opt-out of our sharing of your personal information with those parties for their direct marketing purposes on a going‑forward basis by contacting us via RA-JNJPHMA-JJIS_ROHQ@ITS.JNJ.com . In your communication to us, please state that we should no longer share your personal information with our affiliates and/or third‑party partners for their marketing purposes and include your name and e‑mail address.

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we may not be able to directly remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt‑out request). However, we will make reasonable efforts to inform our affiliates of your request. Please also note that if you opt-out of receiving marketing‑related messages from us, we may still send you important transactional and administrative messages from which you cannot opt-out.

How you can access, change, or delete your personal information

If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via RA-JNJPHMA-JJIS_ROHQ@ITS.JNJ.com . We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response. [Include the following sentence only if the Service permits a user to access his/her profile and make changes to it.] You may also visit the Service to update your online profile.

CROSS‑BORDER TRANSFER

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country of residence. Nonetheless, appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.

SECURITY

We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

RETENTION PERIOD

We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

THIRD PARTY SITES AND SERVICES

This Service may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

CONTACTING US

Johnson & Johnson Pte Ltd ., located at 2 Science Park 1, Singapore 118222, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via RA-JNJPHMA-JJIS_ROHQ@ITS.JNJ.com

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated in September 2020.


ประเทศไทยนโยบายความเป็นส่วนตัว

ปรับปรุงครั้งล่าสุด 2 ตุลาคม 2018

บริษัท จอห์นสัน แอนด์ จอห์นสัน คอนซูเมอร์ (ประเทศไทย) จำกัด ห่วงใยในความเป็นส่วนตัวของท่าน และประสงค์ให้ท่านมีความคุ้นเคยกับวิธีเก็บรวบรวม การใช้ และการเปิดเผยข้อมูลของเรา นโยบายความเป็นส่วนตัวนี้ได้กำหนดแนวทางปฏิบัติของเราเกี่ยวกับข้อมูลที่เราหรือผู้ให้บริการของเราเก็บรวบรวมผ่านทางเว็บไซต์หรือโปรแกรมประยุกต์ (ซึ่งต่อไปในนโยบายนี้เรียกว่า “บริการ”) ที่ดำเนินการหรือควบคุมโดยเรา ซึ่งท่านกำลังใช้เข้าถึงนโยบายความเป็นส่วนตัวนี้ การที่ท่านให้ข้อมูลส่วนบุคคลแก่เรา หรือโดยการใช้บริการ ถือว่าท่านได้อ่านและเข้าใจนโยบายความเป็นส่วนตัวนี้แล้ว

การใช้ของผู้เยาว์

บุคคลที่อายุต่ำกว่า 13 ปี สามารถใช้บริการได้เฉพาะเมื่อได้รับความยินยอมจากพ่อแม่หรือผู้ปกครองตามกฎหมายก่อน ซึ่งคำแนะนำสำหรับการให้ความยินยอมได้ระบุไว้ให้ในบริการนี้แล้ว

การเก็บรวบรวมข้อมูล

เราอาจขอให้ท่านส่งข้อมูลส่วนบุคคลเพื่อรับประโยชน์จากบางคุณลักษณะ (เช่น การเป็นสมาชิกจดหมายข่าว เคล็ดลับ/คำแนะนำ การประมวลผลคำสั่งซื้อ) หรือเพื่อเข้าร่วมกิจกรรมพิเศษ (เช่น การจับรางวัลหรือรายการส่งเสริมการขายอื่น ๆ) โดยท่านจะได้รับแจ้งว่าข้อมูลใดจำเป็นต้องให้และข้อมูลใดไม่จำเป็นต้องให้

เราอาจนำข้อมูลที่ท่านส่งให้มารวมกับข้อมูลอื่นที่เก็บรวบรวมจากท่าน ไม่ว่าจะเป็นแบบออนไลน์หรือออฟไลน์ รวมถึง ตัวอย่างเช่น ประวัติการซื้อของท่าน นอกจากนี้ เราอาจรวมข้อมูลดังกล่าวเข้ากับข้อมูลเกี่ยวกับท่านที่ได้รับจากแหล่งข้อมูลอื่น เช่น บริษัทอื่นในเครือของ จอห์นสัน แอนด์ จอห์นสัน แหล่งข้อมูลที่เผยแพร่ต่อสาธารณะต่างๆ (รวมถึงข้อมูลส่วนบุคคลของท่านบนโซเชียล มีเดียที่เผยแพร่ต่อสาธารณะ) และผู้ให้บริการข้อมูลอื่นที่เป็นบุคคลภายนอก

หากท่านส่งข้อมูลส่วนบุคคลของบุคคลอื่นให้กับเรา แสดงว่าท่านมีอำนาจในการกระทำดังกล่าว และอนุญาตให้เราใช้ข้อมูลตามนโยบายความเป็นส่วนตัวนี้

ข้อมูลที่ละเอียดอ่อน

เว้นแต่ในกรณีที่เราร้องขอหรือเชิญเป็นการเฉพาะ กรุณาอย่าได้ส่งข้อมูลส่วนบุคคลที่ละเอียดอ่อนให้กับเรา และโปรดอย่าเปิดเผยข้อมูลเหล่านั้น (เช่น เลขประจำตัวประชาชน ข้อมูลเกี่ยวกับเชื้อชาติหรือชาติพันธุ์ ความคิดเห็นทางการเมือง ศาสนา หรือเกี่ยวกับปรัชญา สุขภาพ ชีวิตด้านเพศหรือรสนิยมทางเพศ ประวัติอาชญากรรม หรือการเป็นสมาชิกสหภาพแรงงาน หรือข้อมูลทางชีวมิติหรือทางพันธุกรรมที่ใช้สำหรับระบุตัวบุคคล) ในหรือผ่านบริการหรือให้แจ้งกับเรา

การเก็บรวบรวมและใช้ข้อมูลอัตโนมัติ

เมื่อท่านใช้บริการ เรากับผู้ให้บริการของเราอาจเก็บรวบรวมและใช้ข้อมูลโดยอัตโนมัติด้วยวิธีต่อไปนี้

ผ่านเบราว์เซอร์ ข้อมูลบางประเภทถูกเก็บรวบรวมโดยเบราว์เซอร์ส่วนใหญ่ เช่น ที่ระบบควบคุมเพื่อเข้าถึงสื่อ (Medium Access Control หรือ MAC) ชนิดคอมพิวเตอร์ (Windows หรือ Mac) ความละเอียดของหน้าจอ ชื่อและรุ่นของระบบปฏิบัติการ และชนิดและรุ่นของอินเตอร์เน็ตเบราว์เซอร์ หากท่านเข้าถึงบริการผ่านอุปกรณ์เคลื่อนที่ เราอาจเก็บรวบรวมข้อมูลคล้ายกันนี้ เช่น ชนิดและตัวระบุเครื่องของท่าน เราใช้ข้อมูลนี้เพื่อตรวจสอบว่าบริการทำงานอย่างถูกต้อง

การใช้คุกกี้ คุกกี้เป็นชิ้นข้อมูลที่เก็บไว้โดยตรงในคอมพิวเตอร์ที่ท่านใช้ คุกกี้ทำให้เราสามารถเก็บรวบรวมข้อมูล เช่น ชนิดเบราว์เซอร์ เวลาที่ใช้บริการ หน้าที่เยี่ยมชมและภาษาที่เลือกใช้ เรากับผู้ให้บริการของเราใช้ข้อมูลเพื่อรักษาความปลอดภัย อำนวยความสะดวกในการนำทาง เพิ่มประสิทธิภาพในการแสดงข้อมูล และทำให้ท่านได้รับประสบการณ์แบบส่วนตัวขณะใช้บริการ นอกจากนี้ เรายังใช้คุกกี้เพื่อจดจำคอมพิวเตอร์หรืออุปกรณ์ของท่าน ซึ่งทำให้ท่านใช้บริการได้สะดวกขึ้น เช่น จำรายการที่อยู่ในรถเข็นสินค้าของท่าน อีกทั้งใช้คุกกี้รวบรวมข้อมูลด้านสถิติเกี่ยวกับการใช้บริการ เพื่อปรับปรุงการออกแบบและการทำงานอย่างต่อเนื่อง ทำความเข้าใจลักษณะการใช้บริการของรายบุคคล และช่วยในการตอบคำถามเกี่ยวกับการใช้บริการ คุกกี้ยังทำให้เราสามารถเลือกโฆษณาหรือข้อเสนอของเราให้ตรงกับความสนใจของท่านได้มากที่สุดและแสดงให้ชมขณะที่ท่านใช้บริการ เราอาจใช้คุกกี้โฆษณาออนไลน์เพื่อติดตามการตอบรับของผู้บริโภคต่อโฆษณาของเราอีกด้วย

ทั้งนี้ ท่านสามารถปฏิเสธหรือยอมรับคุกกี้เหล่านี้ได้ด้วยการทำตามคำแนะนำของเบราว์เซอร์ แต่หากไม่ยอมรับคุกกี้ ท่านอาจไม่ได้รับความสะดวกบางอย่างในการใช้บริการ และอาจไม่ได้รับโฆษณาหรือข้อเสนออื่น ๆ ที่เกี่ยวกับความสนใจและความต้องการของท่าน หากต้องการเรียนรู้เพิ่มเติมเกี่ยวกับคุกกี้ กรุณาเยี่ยมชม http://www.allaboutcookies.org (ลิงก์ภายนอก)

การใช้แฟลชคุกกี้ การใช้เทคโนโลยี Adobe Flash (ซึ่งมีออปเจคต์ที่โปรแกรมแฟลชเก็บไว้ในเครื่อง ที่เรียกว่า Flash Local Stored Objects (“Flash LSOs”)) ทำให้เราสามารถปรับข้อมูลให้เหมาะสมกับท่านมากขึ้น อำนวยความสะดวกในการเข้าถึงและใช้บริการ และเก็บรวบรวมกับจัดเก็บข้อมูลเกี่ยวกับการใช้บริการของท่าน หากไม่ต้องการให้ Flash LSO จัดเก็บข้อมูลไว้ในคอมพิวเตอร์ ท่านสามารถปรับการตั้งค่าของ Flash Player ให้บล็อกการจัดเก็บ Flash LSO โดยใช้เครื่องมือที่อยู่ใน Website Storage Settings Panel (ลิงก์ภายนอก) นอกจากนี้ ท่านยังสามารถควบคุม Flash LSO ได้โดยไปที่ Global Storage Settings Panel (ลิงก์ภายนอก) แล้วปฏิบัติตามคำแนะนำ โปรดอย่าลืมว่าการตั้งค่า Flash Player เพื่อยับยั้งหรือจำกัดการยอมรับ Flash LSO อาจลดหรือขัดขวางการทำงานของ Flash ในบางโปรแกรมประยุกต์

การใช้แท็กพิกเซล เว็บบีคอน GIF แบบโปร่งใส หรือเทคโนโลยีอื่นที่มีลักษณะคล้ายกัน เทคโนโลยีเหล่านี้อาจใช้ในการเชื่อมโยงหน้าบริการบางหน้าและข้อความอีเมล์ที่มีรูปแบบ HTML รวมทั้งติดตามการกระทำของผู้ใช้และผู้รับอีเมล์ วัดผลความสำเร็จของแคมเปญการตลาดและการรวบรวมสถิติเกี่ยวกับการใช้บริการ

โฆษณาตามความสนใจของผู้ใช้ เราอาจใช้บริษัทโฆษณาภายนอกเพื่อโฆษณาสินค้าและบริการที่ท่านอาจสนใจเมื่อท่านเข้าถึงและใช้บริการกับบริการออนไลน์อื่น ๆ ตามข้อมูลเกี่ยวกับการเข้าถึงและการใช้บริการกับบริการออนไลน์อื่น ๆ บนอุปกรณ์ของท่าน ในการทำเช่นนั้น บริษัทเหล่านี้อาจวางหรือจดจำคุกกี้เฉพาะในเบราว์เซอร์ของท่าน (รวมถึงผ่านการใช้แท็กพิกเซล) นอกจากนี้ ยังอาจใช้เทคโนโลยีดังกล่าว พร้อมด้วยข้อมูลที่เก็บรวบรวมเกี่ยวกับการใช้ออนไลน์ เพื่อจดจำการเข้าถึงอุปกรณ์ที่ท่านใช้ เช่น โทรศัพท์เคลื่อนที่และแล็ปท็อป

หากต้องการทราบข้อมูลเพิ่มเติมเกี่ยวกับวิธีการนี้ และเรียนรู้วิธีเลือกไม่รับโฆษณาจากเบราวเซอร์คอมพิวเตอร์และเบราว์เซอร์บนอุปกรณ์เคลื่อนที่ซึ่งท่านใช้เข้าถึงนโยบายความเป็นส่วนตัวนี้ กรุณาเยี่ยมชม http://optout.aboutads.info/#/(ลิงก์ภายนอก) และ http://optout.networkadvertising.org/#/ (ลิงก์ภายนอก) ท่านสามารถดาวน์โหลดโปรแกรมประยุกต์ AppChoices ได้ที่ www.aboutads.info/appchoices (ลิงก์ภายนอก) เพื่อเลือกไม่รับในโปรแกรมประยุกต์สำหรับอุปกรณ์เคลื่อนที่

ที่อยู่ไอพี ที่อยู่ไอพีของท่านเป็นตัวเลขที่ผู้ให้บริการอินเตอร์เน็ตกำหนดให้คอมพิวเตอร์ของท่านโดยอัตโนมัติ เซิร์ฟเวอร์ของเราจะระบุและบันทึกข้อมูลที่อยู่ไอพีไว้ในไฟล์ล็อกโดยอัตโนมัติเมื่อผู้ใช้เยี่ยมชมบริการ พร้อมกับบันทึกข้อมูลเวลาเยี่ยมชมและหน้าที่เยี่ยมชม การเก็บรวบรวมที่อยู่ไอพีเป็นวิธีปฏิบัติมาตรฐานของบริการออนไลน์ทั้งหลายและดำเนินการโดยอัตโนมัติ เราใช้ที่อยู่ไอพีเพื่อวัตถุประสงค์ต่าง ๆ เช่น คำนวณระดับการใช้บริการ การหาสาเหตุปัญหาของเซิร์ฟเวอร์ และการบริหารจัดการบริการ นอกจากนี้ เรายังอาจได้ตำแหน่งที่อยู่โดยประเมินจากที่อยู่ไอพีของท่าน

ข้อมูลอุปกรณ์ เราอาจเก็บรวบรวมข้อมูลเกี่ยวกับอุปกรณ์เคลื่อนที่ของท่าน เช่น ตัวระบุอุปกรณ์ที่มีลักษณะเฉพาะ เพื่อทำความเข้าใจวิธีที่ท่านใช้บริการ

วิธีใช้และเปิดเผยข้อมูล

เราใช้และเปิดเผยข้อมูลที่ท่านได้ให้เราตามที่ได้อธิบายให้ท่านทราบ ณ เวลาที่เก็บข้อมูล โปรดอ่านหัวข้อ “ทางเลือกและการเข้าถึง” ด้านล่าง เพื่อเรียนรู้วิธีเลือกที่จะไม่ยอมรับการใช้และการเปิดเผยบางรายการของเรา

ในกรณีที่กำหนดโดยกฎหมายที่เกี่ยวข้อง เราจะขอความยินยอมจากท่านในการใช้ข้อมูลส่วนบุคคลของท่าน ณ เวลาที่เก็บข้อมูล นอกจากนี้ เรายังอาจใช้มูลจากท่านหรือเกี่ยวกับท่านตามที่จำเป็นเพื่อปฏิบัติตามสัญญา เพื่อปฏิบัติตามภาระผูกพันตามกฎหมาย (เช่น เนื่องจากหน้าที่ความรับผิดชอบของเราในการเฝ้าระวังความปลอดภัยของผลิตภัณฑ์) หรือเพื่อผลประโยชน์ทางธุรกิจที่ถูกต้องตามกฎหมาย และเรายังอาจใช้หลักพื้นฐานทางกฎหมายอื่น ๆ โดยเฉพาะเพื่อ

  • การจัดเตรียมการทำงานของบริการและปฏิบัติตามคำขอของท่าน

    • จัดเตรียมการทำงานของบริการให้กับท่านและจัดหาบริการอื่นๆ ที่เกี่ยวข้องให้กับท่าน
    • ตอบคำถามและปฏิบัติตามคำขอของท่าน เช่น ส่งเอกสารตามที่ท่านขอหรือแจ้งเตือนทางอีเมล์
    • ส่งข้อมูลสำคัญเกี่ยวกับความสัมพันธ์ของเรากับท่าน หรือเกี่ยวกับบริการ การเปลี่ยนแปลงของข้อกำหนด เงื่อนไข และนโยบาย และ/หรือ ข้อมูลอื่น ๆ เกี่ยวกับการบริหารจัดการ

เราจะดำเนินกิจกรรมเหล่านี้เพื่อจัดการความสัมพันธ์ในทางสัญญาของเรากับท่าน และ/หรือปฏิบัติตามภาระผูกพันตามกฎหมาย

  • การบรรลุจุดประสงค์ทางธุรกิจของเรา

    • เพื่อวิเคราะห์ข้อมูล ตัวอย่างเช่น เพื่อปรับปรุงประสิทธิภาพของบริการ
    • เพื่อการตรวจสอบ พิสูจน์ยืนยันว่ากระบวนการภายในต่าง ๆ ทำงานตามที่เจตนาและเป็นไปตามข้อกำหนดกฎหมาย ระเบียบข้อบังคับ หรือข้อกำหนดสัญญา
    • เพื่อจุดประสงค์ในการติดตามตรวจสอบการทุจริตและระบบความปลอดภัย ตัวอย่างเช่น ตรวจจับและป้องกันภัยคุกคามทางไซเบอร์หรือการพยายามโจรกรรมเอกลักษณ์บุคคล
    • เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ
    • เพื่อปรับปรุง พัฒนา หรือปรับเปลี่ยนเว็บไซต์หรือผลิตภัณฑ์และบริการ
    • เพื่อระบุแนวโน้มในการใช้บริการ ตัวอย่างเช่น ทำความเข้าใจว่าผู้ใช้ให้ความสนใจบริการส่วนใดมากที่สุดบ้าง และ
    • เพื่อหาประสิทธิภาพของแคมเปญส่งเสริมการขาย ทำให้เราสามารถประยุกต์ใช้แคมเปญให้ตรงกับความต้องการและความสนใจของผู้ใช้

เราจะดำเนินกิจกรรมเหล่านี้เพื่อบริหารความสัมพันธ์ในทางสัญญาของเรากับท่าน เพื่อปฏิบัติตามภาระผูกพันตามกฎหมาย และ/หรือเนื่องจากมีผลประโยชน์อันชอบธรรมตามกฎหมาย

  • การวิเคราะห์ข้อมูลส่วนบุคคลเพื่อให้บริการเฉพาะบุคคล

    • เพื่อทำความเข้าใจท่านให้ดียิ่งขึ้น เพื่อให้เราสามารถกำหนดรูปแบบปฏิสัมพันธ์ในลักษณะเฉพาะบุคคลและให้ข้อมูล และ/หรือนำเสนอให้ตรงกับความสนใจของท่าน
    • เพื่อทำความเข้าใจสิ่งที่ท่านชอบให้ดียิ่งขึ้น ทำให้เราสามารถถ่ายทอดเนื้อหาผ่านบริการที่เชื่อว่าจะเกี่ยวข้องและท่านมีความสนใจ

เราจะให้บริการเฉพาะบุคคลโดยได้รับความยินยอมจากท่านหรือเนื่องจากมีผลประโยชน์อันชอบธรรมตามกฎหมาย

นอกจากนี้ เราจะเปิดเผยข้อมูลที่เก็บรวบรวมผ่านบริการ

  • ให้แก่บริษัทในเครือของเราเพื่อวัตถุประสงค์ดังที่ได้กล่าวไว้ในนโยบายความเป็นส่วนตัวนี้ รายชื่อบริษัทในเครือของเราอยู่ที่ http://www.investor.jnj.com/governance/sec‑filings.cfm (ลิงก์ภายนอก) (คลิกลิงก์เพื่อดู Form 10K, Exhibit 21 ใต้หัวข้อ “SEC Filings”) บริษัท จอห์นสัน แอนด์ จอห์นสัน คอนซูเมอร์ (ประเทศไทย) จำกัด เป็นผู้รับผิดชอบการบริหารจัดการข้อมูลส่วนบุคคลที่ใช้ร่วมกัน
  • ให้แก่คู่ค้าซึ่งเป็นบุคคลภายนอกที่เราเสนอการส่งเสริมแบรนด์และการตลาดร่วมกัน
  • ให้แก่ผู้ให้บริการซึ่งเป็นบุคคลภายนอกที่ให้บริการต่าง ๆ เช่น บริการเว็บไซต์โฮสติ้งและการดูแลเว็บไซต์ การโฮสต์โปรแกรมประยุกต์สำหรับอุปกรณ์เคลื่อนที่ การวิเคราะห์ข้อมูล การชำระเงิน การดำเนินการคำสั่งซื้อครบทุกขั้นตอน การให้บริการโครงสร้างพื้นฐาน การบริการด้านไอที การบริการลูกค้า บริการส่งอีเมลและสื่อโฆษณาทางไปรษณีย์ การบริการตรวจสอบ และบริการอื่น ๆ เพื่อทำให้ผู้ให้บริการเหล่านั้นสามารถให้บริการได้ และ
  • ให้แก่บุคคลภายนอกในกรณีที่มีการปรับองค์กรใหม่ การควบรวมกิจการ การขาย การร่วมลงทุน การมอบหมาย การโอนย้าย หรือการขายธุรกิจทั้งหมดหรือบางส่วน ทรัพย์สิน หรือ หุ้น (รวมถึง กรณีที่เกี่ยวข้องกับการล้มละลายหรือการดำเนินการทางกฎหมายที่คล้ายกัน) ตามที่กฎหมายที่เกี่ยวข้องจะอนุญาต

นอกจากนี้แล้ว เราอาจใช้และเปิดเผยข้อมูลของท่าน ตามที่เชื่อว่าจำเป็นหรือเหมาะสม (ก) เพื่อปฏิบัติตามกระบวนการทางกฎหมายหรือกฎหมายที่เกี่ยวข้อง ซึ่งอาจรวมถึงกฎหมายนอกประเทศที่ท่านพำนักอาศัย (ข) เพื่อปฏิบัติตามคำขอจากหน่วยงานราชการ ซึ่งอาจรวมถึงเจ้าหน้าที่นอกประเทศที่ท่านพำนักอาศัย ตามที่กฎหมายที่เกี่ยวข้องจะอนุญาต (ค) เพื่อบังคับใช้ข้อกำหนดและเงื่อนไขของเรา และ (ง) เพื่อปกป้องสิทธิ ความเป็นส่วนตัว ความปลอดภัย หรือทรัพย์สินของเรา และ/หรือของบริษัทในเครือ ของท่าน หรือผู้อื่น เรายังอาจใช้หรือเปิดเผยข้อมูลของท่านในวิธีการอื่นๆ หลังจากได้รับความยินยอมจากท่านให้ทำเช่นนั้น

เราอาจใช้และเปิดเผยข้อมูลที่เก็บรวบรวมโดยอัตโนมัติตามที่อธิบายข้างต้น ในหัวข้อ “การเก็บรวบรวมและใช้ข้อมูลอัตโนมัติ”

นอกจากนี้ เราอาจใช้หรือเปิดเผยข้อมูลที่ไม่อยู่ในรูปแบบข้อมูลที่ระบุตัวบุคคลเพื่อจุดประสงค์ใด ๆ ตามที่กฎหมายที่เกี่ยวข้องจะอนุญาต หากมีการรวมข้อมูลที่ไม่อยู่ในรูปแบบข้อมูลที่ระบุตัวบุคคลกับข้อมูลที่ระบุตัวบุคคล (เช่น รวมชื่อของท่านกับที่ตั้งทางภูมิศาสตร์ของท่าน) เราจะดูแลข้อมูลที่รวมนั้นเหมือนเป็นข้อมูลส่วนบุคคลตราบที่มีการรวมข้อมูล

ทางเลือกกับการเข้าถึง

ทางเลือกเกี่ยวกับการใช้และเปิดเผยข้อมูลส่วนบุคคลของท่าน

ท่านมีทางเลือกเกี่ยวกับการอนุญาตให้เราใช้และเปิดเผยข้อมูลส่วนบุคคลของท่านเพื่อจุดประสงค์ทางการตลาด ท่านสามารถเลือกไม่รับรายการต่อไปนี้

  • การรับการสื่อสารทางการตลาดจากเรา หากท่านไม่ต้องการรับการสื่อสารทางการตลาดจากเราอีกต่อไป ท่านสามารถเลือกไม่รับการสื่อสารดังกล่าวได้โดยแจ้งเราทางโทรศัพท์ 001 800-888-111-00 ในการแจ้งคำขอ กรุณาระบุชื่อของท่าน รูปแบบของการสื่อสารทางการตลาดที่ท่านต้องการเลิกรับ และที่อยู่ที่ใช้ในการติดต่อ ตัวอย่างเช่น หากท่านต้องการเลิกรับอีเมล์ทางการตลาดหรือสื่อโฆษณาทางไปรษณีย์จากเรา ให้แจ้งเรา พร้อมกับแจ้งชื่อและที่อยู่อีเมล์หรือที่อยู่ทางไปรษณีย์ นอกจากนี้ ท่านยังสามารถเลือกไม่รับอีเมล์ทางการตลาดจากเราได้โดยปฏิบัติตามคำแนะนำในการยกเลิกการเป็นสมาชิกที่อยู่ในข้อความอีเมล์ดังกล่าว
  • การรับการแจ้งเตือนจากเรา หากท่านไม่ต้องการรับการแจ้งเตือนทางการแพทย์จากเราอีกต่อไป ท่านสามารถเลือกไม่รับการแจ้งเตือนดังกล่าวได้โดยแจ้งเราผ่านทางโทรศัพท์ 001 800-888-111-00 กรุณาระบุชื่อของท่านกับที่อยู่อีเมล์หรือหมายเลขโทรศัพท์ที่ท่านใช้รับการแจ้งเตือนจากเรา
  • การใช้ข้อมูลส่วนบุคคลของท่านกับบริษัทในเครือและคู่ค้าของเราซึ่งเป็นบุคคลภายนอก หากก่อนหน้านี้ ท่านเลือกรับการสื่อสารทางการตลาดจากบริษัทในเครือหรือคู่ค้าของเราซึ่งเป็นบุคคลภายนอก ท่านสามารถเลือกไม่ให้เราใช้ข้อมูลส่วนบุคคลของท่านร่วมกับบริษัทดังกล่าวเพื่อวัตถุประสงค์การตลาดทางตรงในอนาคต โดยแจ้งเราผ่านทางโทรศัพท์ 001 800-888-111-00 กรุณาระบุว่าไม่ให้เราใช้ข้อมูลส่วนบุคคลของท่านร่วมกับบริษัทดังกล่าวเพื่อจุดประสงค์การตลาดทางตรงในอนาคตอีกต่อไป พร้อมแจ้งชื่อและที่อยู่อีเมล์ของท่าน

เราจะพยายามปฏิบัติตามคำขอของท่านโดยเร็วที่สุด โปรดทราบว่าหากท่านเลือกไม่รับตามที่อธิบายข้างต้น เราจะไม่สามารถนำข้อมูลส่วนบุคคลของท่านในส่วนที่ได้แบ่งปันข้อมูลไปแล้ว ออกจากฐานข้อมูลของบริษัทในเครือของเราได้ (เช่น ณ วันที่เราปฏิบัติตามคำขอเลือกไม่รับของท่าน) นอกจากนี้ หากท่านเลือกไม่่รับข้อความเกี่ยวกับการตลาดจากเรา เราจะยังคงส่งข้อความเกี่ยวกับธุรกรรมและการบริหารจัดการที่สำคัญให้กับท่าน ซึ่งเป็นส่วนที่ท่านไม่สามารถเลือกไม่รับ

วิธีเข้าถึง เปลี่ยนแปลง แก้ไขหรือลบข้อมูลส่วนบุคคลของท่าน

หากท่านมีความประสงค์ที่จะทบทวนแก้ไขปรับปรุงให้เป็นปัจจุบัน จำกัดหรือลบข้อมูลส่วนบุคคล หรือหากต้องการขอรับสำเนาอิเล็กทรอนิกส์ของข้อมูลส่วนบุคคลของท่านเพื่อจุดประสงค์ในการส่งไปยังบริษัทอื่น (ภายใต้ขอบเขตสิทธิที่ท่านได้รับตามกฎหมาย) กรุณาแจ้งเราผ่านทางโทรศัพท์ 001 800-888-111-00 เราจะตอบรับคำขอของท่านโดยเร็วที่สุดและภายในหนึ่งเดือนหลังจากได้รับคำขอ กรณีมีเหตุการณ์ทำให้การปฏิบัติตามคำขอของท่านล่าช้า ท่านจะได้รับการแจ้งในทันทีพร้อมกับข้อมูลวันที่ดำเนินการ

การถ่ายโอนข้อมูลข้ามประเทศ

ข้อมูลส่วนบุคคลของท่านอาจถูกเก็บและดำเนินการในประเทศที่เรามีบริษัทในเครือหรือผู้ให้บริการ และโดยการที่ท่านใช้บริการของเราหรือโดยการให้ความยินยอมแก่เรา (กรณีที่กฎหมายกำหนด) ข้อมูลของท่านอาจถูกถ่ายโอนไปนอกประเทศที่ท่านพำนักอาศัย รวมทั้งประเทศสหรัฐอเมริกา ซึ่งอาจมีกฎเกณฑ์ข้อบังคับในการป้องกันข้อมูลที่แตกต่างไปจากประเทศของท่าน เมื่อข้อมูลถูกถ่ายโอนไปยังบริษัทในเครือของเราหรือบุคคลภายนอกในประเทศอื่น จะใช้มาตรการตามสัญญาหรือมาตรการอื่น ๆ ที่เหมาะสมเพื่อป้องกันข้อมูลส่วนบุคคลแทน

การรักษาความปลอดภัย

เราพยายามใช้มาตรการเกี่ยวกับองค์กร มาตรการด้านเทคนิค และมาตรการด้านการบริหารจัดการที่เหมาะสม ซึ่งออกแบบมาเพื่อป้องกันข้อมูลส่วนบุคคลภายใต้การควบคุมของเรา ถึงกระนั้นก็ตาม ไม่มีการส่งข้อมูลใดทางอินเตอร์เน็ตหรือระบบการเก็บข้อมูลใดที่รับประกันได้ว่ามีความปลอดภัย 100% หากท่านมีเหตุผลที่เชื่อได้ว่าการติดต่อสื่อสารกับเราไม่มีความปลอดภัยอีกต่อไป (ตัวอย่างเช่น หากท่านรู้สึกว่าความปลอดภัยของบัญชีที่ท่านมีกับเราถูกละเมิด) โปรดแจ้งเราทันที ตามหัวข้อ “ติดต่อเรา” ด้านล่าง

ระยะเวลาเก็บข้อมูล

เราจะเก็บรักษาข้อมูลส่วนบุคคลของท่านเป็นระยะเวลาเท่าที่จำเป็นหรือตามที่ได้รับอนุญาตเพื่อวัตถุประสงค์ซึ่งระบุไว้ในนโยบายความเป็นส่วนตัวนี้ เกณฑ์ที่ใช้ในการกำหนดระยะเวลาเก็บข้อมูล ได้แก่ (i) ระยะเวลาที่เราดำเนินความสัมพันธ์กับท่านและให้บริการแก่ท่าน (ii) มีภาระผูกพันตามกฎหมายที่ต้องปฏิบัติตามหรือไม่ และ (iii) สมควรเก็บข้อมูลตามสถานะทางกฎหมายหรือไม่ (เช่น อายุความ การดำเนินคดี หรือการสืบสวนตามระเบียบข้อบังคับ)

ไซต์และบริการของบุคคลภายนอก

นโยบายความเป็นส่วนตัวนี้ไม่ได้ระบุและเราไม่รับผิดชอบต่อ ความเป็นส่วนตัว ข้อมูล หรือการปฏิบัติอื่น ๆ ของบุคคลภายนอก ซึ่งรวมถึงบุคคลภายนอกที่ดำเนินไซต์หรือบริการออนไลน์ (รวมถึงแต่ไม่จำกัดเพียง โปรแกรมประยุกต์ใด ๆ) ที่มีให้ผ่านบริการนี้หรือที่บริการนี้มีลิงก์ สภาพพร้อมใช้งานหรือการมีลิงก์ไปถึงไซต์หรือทรัพย์สินดังกล่าวในบริการนี้ ไม่ได้เป็นการรับรองโดยเราหรือบริษัทในเครือ

การติดต่อเรา

หากท่านมีคำถามเกี่ยวกับนโยบายความเป็นส่วนตัวนี้ กรุณาติดต่อเราโดยแจ้งไปยังที่อยู่ดังต่อไปนี้:

บริษัท จอห์นสัน แอนด์ จอห์นสัน คอนซูเมอร์ (ประเทศไทย) จำกัด
106 หมู่ที่ 4 นิคมอุตสาหกรรรมลาดกระบัง ถนนฉลองกรุง
แขวงลำปลาทิว เขตลาดกระบัง กรุงเทพมหานคร

โทรศัพท์ 001 800-888-111-00 (โทรฟรี ยกเว้นโทรศัพท์เคลื่อนที่)

Email JNJCare@its.jnj.com

การปรับปรุงนโยบายความเป็นส่วนตัวนี้

เราอาจเปลี่ยนแปลงแก้ไขนโยบายความเป็นส่วนตัวนี้ การเปลี่ยนแปลงแก้ไขใด ๆ กับนโยบายความเป็นสวนตัวนี้จะมีผลใช้เมื่อเราประกาศนโยบายความเป็นส่วนตัวที่แก้ไขในบริการ การใช้บริการของท่านตามการเปลี่ยนแปลงแก้ไขเหล่านี้แสดงว่าท่านยอมรับนโยบายความเป็นส่วนตัวที่แก้ไข ขอแนะนำให้ท่านอ่านทบทวนนโยบายความเป็นส่วนตัวเป็นประจำเมื่อเยี่ยมชมบริการ นโยบายนี้ได้รับการปรับปรุงล่าสุดเมื่อวันที่ 2 ตุลาคม 2018


インターネットプライバシーポリシー

日本

ジョンソン・エンド・ジョンソン株式会社メディカル カンパニーは個人情報に関する問題に真摯に取り組んでおり、弊社が個人情報を収集、使用、開示する方法について明確にお知らせするべきであると考えます。本プライバシーポリシーは、本プライバシーポリシーが掲載されている、弊社が運営、管理するウェブサイトまたはウェブプロパティ(例えば、モバイルウェブサイトまたはアプリケーションを含む)(以下、「本サービス」)を通じて、弊社またはそのサービス提供者が収集する情報の取り扱い方針についてお知らせするものです。弊社に個人情報を提供すること、または本サービスを利用することにより、本サービスの利用者は、本プライバシーポリシーの内容に同意するものとします。

情報の収集

本サービスの利用者が提供する情報

本サービスの中には、本サービスの利用者が特定の機能(ニュースレターの購読申込、秘訣(コツ)/ヒント、注文処理など)を利用できるよう、または特定のアクティビティー(懸賞やその他キャンペーンへの応募など)に参加できるよう、個人情報の提供をお願いするエリアがあります。その際には、必須情報と任意情報を区別してお知らせします。
弊社では、オンラインまたはオフラインに関わらず、例えば本サービスの利用者の購入履歴などを含め、以前提供されたその他の情報と併せて、提供された情報を使用する場合があります。また、その他のジョンソン・エンド・ジョンソングループ会社、一般に利用できる情報源(ソーシャルメディアで公開されている本サービスの利用者の情報を含む)およびその他の第三者など、その他のソースから取得した、本サービスの利用者に関する情報と併せて、提供された情報を使用する場合もあります。

本サービスの利用者は、本人の同意を得る等ご自身に適法な権限がある場合にのみ、他人の個人情報を弊社に提供するものとし、かかる他人の個人情報を弊社に提供した場合、弊社は、当該本サービスの利用者にその情報の利用に関する適法な権限があるものとみなし、本プライバシーポリシーの内容に基づき弊社がその情報を利用することにつき、本サービスの利用者は同意するものとします。

受動的な情報収集と使用

本サービスをナビゲートする際、様々なテクノロジーを使用して、一定の情報が受動的に収集される可能性があります(つまり、本サービスの利用者が自ら提供しなくても収集されます)。弊社および弊社のサービス提供者は、以下のような様々な方法により受動的に情報を収集、使用します。

本サービスの利用者のブラウザを介して :
本サービスの利用者のMAC(メディアアクセス制御)アドレス、コンピューターの種類(WindowsまたはMacintosh)、画面の解像度、OSのバージョン、インターネットブラウザーの種類とバージョンなど、大半のブラウザで一定の情報が収集されます。モバイルデバイスにより本サービスにアクセスする場合には、デバイスのタイプ、IDといった同様の情報を収集することがあります。

クッキーの使用 :
クッキー(Cookie)とは、使用しているコンピューターに直接保存される情報です。クッキーにより、弊社はご使用のブラウザの種類、本サービスの利用時間、閲覧したページ、言語設定といった情報の収集が可能になります。弊社および弊社のサービス提供者は、セキュリティ上の目的、ナビゲーション補助、より効果的な情報表示、本サービスご利用時の体験をカスタマイズするために、その情報を使用します。また、本サービスの利用者のコンピューターまたはデバイスを認識し、ショッピングカートに入っているものを記憶するなど、本サービスの利用を簡便にするためにも、クッキーを使用します。さらに、クッキーを使用して本サービスの利用に関する統計的な情報を収集し、本サービスのデザインと機能の継続的な改善、個々の利用方法についての把握、それに関する疑問の解決に役立てます。クッキーの活用によりさらに、本サービスの利用者が興味を示す広告またはオファーを選別し、本サービス利用中にそれらを表示できるようになります。オンライン広告にクッキーを使用して、弊社の広告に対する消費者の反応を追跡する場合もあります。
本サービスの利用者は、使用するブラウザの指示に従って、これらのクッキーの使用を拒否することができます。ただし、クッキーを無効にすると、本サービスの利用に不都合が生じる場合があります。また、本本サービスの利用者の関心やニーズに合った広告またはその他のオファーが表示されなくなる場合があります。クッキーについての詳細は、 http://www.allaboutcookies.org *をご覧ください。

*リンク先のサイトには本プライバシーポリシーは適用されません。続行される場合はリンク先でのプライバシーポリシーをご確認下さい。

フラッシュクッキーの使用 :
弊社では、Adobe Flashテクノロジー(Flashローカル・シェアード・オブジェクト(以下「Flash LSO」)を含む)を使用して、特に本サービスの利用者により適した情報を提供し、本サービスへの進行中のアクセスと利用を補助し、本サービスの利用に関する情報を収集、保存します。使用するコンピューターにFlash LSOが保存されることを望まない場合は、Flash Playerの設定を調整し、 ウェブサイト保存設定パネル にあるツールを使って、Flash LSOの保存をブロックすることができます。 グローバルストレージ設定パネル 上の指示に従って、Flash LSOを管理することもできます(例えば、保存されているFlash LSO(マクロメディアサイト上で「情報」と言及されているもの)の削除の仕方、ご使用のコンピューターにFlash LSOが許可なく保存されるのをどう防止するか、(Flash Player 8 および以降のバージョンについては)閲覧しているときに、そのページのオペレータが送信していないFlash LSOをどのようにブロックするかなどを解説している指示を含む)。Flash PlayerをFlash LSOの保存を制限または限定するよう設定することにより、場合によっては、本サービスあるいは弊社のオンラインコンテンツに関連して使用されるFlashアプリケーションを含む、一部のFlashアプリケーションの機能が低下したり制限される場合もあることにご留意ください。

ピクセルタグ、ウェブビーコン、クリア GIF またはその他の同様のテクノロジーの使用 :
これらは、特に本サービスの利用者と電子メール受信者の行動を追跡し、弊社のマーケティングキャンペーンの達成度を測り、本サービスの利用と応答率に関する統計をまとめるために、一部の本サービスのページとHTML形式の電子メールメッセージに関連して使用されます。

オンライン上の行動広告:
クッキー、ピクセルタグ、ウェブビーコン、クリアGIFまたはその他の同様のテクノロジーを使用することにより、本サービスの利用者が本サービスまたはその他のウェブサイト、インターネット上のウェブプロパティにアクセスした際に、弊社の第三者ベンダーが弊社の製品およびサービスに関する広告を提供することが可能になります。これらのベンダーは、本サービスまたはその他のウェブサイト、ウェブプロパティ上にピクセルタグ、ウェブビーコン、クリアGIFまたはその他の同様のテクノロジーを配し、本サービスの利用者が本サービスまたはその他のウェブサイト、ウェブプロパティを訪問した際に、第三者のクッキーを配し、認識する場合もあります。 これらのベンダーは、本サービスの利用者の本サービスまたはその他のウェブサイト、ウェブプロパティの訪問に関する情報を使用して、本サービスの利用者が関心を示しそうな商品とサービスについての広告を提供する場合があります。

IP アドレス:
IPアドレスとは、本サービスの利用者が使用するコンピューターに対し、インターネットサービス提供者により自動的に割り当てられる数字です。IPアドレスは、本サービスの利用者が本サイトを訪問するたびに、アクセスの時刻およびアクセスしたページと共に、弊社のサーバーログファイル内に自動的に特定、記録されます。IPアドレスの収集はインターネット上では標準的な慣行であり、多くのウェブサイトで自動的に実施されています。弊社では、本サービス利用レベルの計算、サーバの問題診断の支援、本サービスの管理などの目的でIPアドレスを使用します。

デバイス情報:
弊社では、デバイス固有の識別子といった、本サービスの利用者のモバイルデバイスに関する情報を収集する場合もあります。

情報の使用と開示の方法

弊社は、情報収集の時点で本サービスの利用者に説明される通り、提供された情報を使用、開示します。
本サービスの利用者による、または本サービスの利用者に関する情報は、以下の目的でも使用されます。

  • 依頼された文書または電子メールアラートを送付するなど、本サービスの利用者の問い合わせに応え、要望を満たすため
  • 弊社と本サービスの利用者との関係、あるいは本サービスに関する重要な情報、弊社の規約およびポリシーの変更、および/またはその他の管理面の情報を送信するため
  • 弊社の販促キャンペーンの効果を判断するために、データ分析、監査、新製品の開発、弊社ウェブサイトの強化、製品およびサービスの向上、本サービス利用動向の特定、本サービスの利用者に合った製品とオファーを提示することにより本サービスでの体験をカスタマイズする

また、本サービスを通じて収集した情報は、以下に対して開示されます。

  • 本プライバシーポリシーに規定する目的でその他のジョンソン・エンド・ジョンソングループ会社に対して。その他のジョンソン・エンド・ジョンソングループ会社リストは こちらの米国本社サイト *をご覧ください(「SEC Filings」のForm 10K、Exhibit 21をクリックしてください)。ジョンソン・エンド・ジョンソン株式会社メディカル カンパニーは、共同で使用される個人情報の管理に責任を負う当事者です。

*リンク先のサイトには本 プライバシーポリシー は適用されません。続行される場合はリンク先でのプライバシーポリシーをご確認下さい。

  • 弊社がコ・プロモーションまたはコ・マーケティングによる販促を提供するパートナー企業に対して
  • ウェブサイトのホスティングと調整、モバイルアプリケーションホスティング、データ分析、支払処理、注文の履行、インフラの提供、ITサービス、カスタマサービス、電子メールおよびダイレクトメールの配送サービス、クレジットカードの処理、監査サービス、およびその他のサービスを提供する委託先に対して、それらのサービス提供を可能するため
  • 再編成、合併、売却、合弁事業、または弊社事業、資産、または株式のすべてまたはその一部の譲渡、移転、またはその他の処分が(破産または類似の手続きを含め)発生した場合の相手方に対して

さらに、弊社が必要または適切と判断する以下のような場合にも、サイトを通じて収集した情報を使用、開示します。(a)居住国外の法律を含め、適用法で認められている、(b)法的手続きを遵守するため、(c)居住国外の公的機関および政府当局を含め、公的機関および政府当局からの要請に応えるため、(d)弊社の規約を執行するため、(e)弊社またはその他のジョンソン・エンド・ジョンソングループ会社の運営を保護するため、(f)弊社および/またはその他のジョンソン・エンド・ジョンソングループ会社、本サイトの利用者またはその他の権利、プライバシー、安全性あるいは財産を保護するため、(g)弊社が被った損害に対して利用可能な救済の追求または損害の限定ができるようにするため。本サービスの利用者の同意を得て個人情報へのアクセス、変更または削除の方法、本サービスを通じて収集した情報をその他の方法で使用、開示する場合もあります。

また、上記の「受動的な情報収集と使用」で述べたように、かつその他の目的で、受動的に収集した情報を使用、開示します。ただし、適用法により、別途の取り扱いが要求されている場合を除きます(例えば、そのような情報を個人情報として扱う必要があるなど)。さらに、いかなる目的に対しても、個人を識別できない情報を使用、開示する場合があります。個人を識別できない情報と個人を識別できる情報を併用する場合(氏名と居住地域を併用するなど)は、複合情報の形態である限り、その複合情報は個人情報として扱われます。

第三者のサイトとサービス

本プライバシーポリシーは、本サービスを介してまたは本サービスに含まれるリンクで利用できるサイトまたはウェブプロパティ(あらゆるアプリケーションを含めるが、それらに限定されない)を運用している第三者を含め、いかなる第三者のプライバシー保護、情報またはその他の慣行について言及せず、弊社はそれらについて責任を負いません。本サービスにおいて、そのようなサイトまたはプロパティが利用可能であること、あるいはリンクが含まれていることは、弊社または関連会社がそれらを推奨することを意味するものではありません。

セキュリティ

弊社では合理的な組織的、技術的、管理上の措置を講じて、弊社の管理下にある個人情報を保護します。しかしながら、インターネット上のデータ転送あるいはデータ保存システムにおいて、100%セキュリティの安全を保証することはできません。弊社との通信が安全ではなくなったと判断する理由がある場合(例えば、弊社に設定したアカウントのセキュリティが損なわれたと思う場合)は、以下の「お問い合わせ」セクションに従って、弊社に問題を直ちに通知してください。

選択とアクセス

弊社による個人情報の使用と開示に関わる本サービスの利用者の選択

ご本人の同意に基づきマーケティングの目的で弊社が使用、開示する個人情報に関して、本サービスの利用者には以下に挙げる選択肢があります。以下について、本サービスの利用者は、弊社が入手した個人情報を他の組織と共有の禁止を選択することができます。

  • 弊社からのマーケティング通信の受領 : 弊社からのマーケティング通信を今後継続的に受領することを望まない場合は、 お問い合わせページ を通じて弊社に連絡することにより、今後はそれらを受領しない選択をすることができます。弊社への連絡に際しては、氏名、受領を希望しないマーケティング通信の形態、送信先のアドレスや送付先の住所を提供してください。例えば、弊社からのマーケティング電子メールまたはダイレクトメールの受領を望まない場合は、その旨を記載の上、氏名、電子メールアドレスまたは郵便宛先をお知らせください。
  • 弊社からのリマインダーの受領 : 弊社からの医療上のリマインダーを今後継続的に受領することを望まない場合は、 お問い合わせページ を通じて弊社に連絡することにより、今後はそれらを受領しない選択をすることができます。弊社への連絡に際しては、氏名、弊社からのリマインダーを受領する電子メールアドレスまたは電話番号を提供してください。
  • 弊社とその他のジョンソン・エンド・ジョンソングループ会社および第三者パートナーとの本サイトの利用者の個人情報の共有 : マーケティング目的で、弊社がその他のジョンソン・エンド・ジョンソングループ会社および/または第三者パートナーと今後継続的に本サービスの利用者の個人情報を共有しないことを望む場合は、 お問い合わせページ を通じて弊社に連絡することにより、共有をオプトアウトすることができます。弊社への連絡に際しては、マーケティング目的で弊社がその他のジョンソン・エンド・ジョンソングループ会社および/または第三者パートナーと本サービスの利用者の個人情報を共有することを望まない旨を述べ、氏名と電子メールアドレスを提供してください。

弊社は、合理的に実行可能なかぎり速やかに、本サービスの利用者の依頼に沿うように努めます。上記の方法でオプトアウトした場合も、既に共有している本サービスの利用者の個人情報(つまり、オプトアウト実行日までの情報)をその他のジョンソン・エンド・ジョンソングループ会社のデータベースから削除することはできないことにご留意ください。また、弊社からのマーケティングに関連するメッセージの受領をオプトアウトした場合も、受領拒否のできない、重要な取引上および管理上のメッセージは引き続き送信される場合があることにご留意ください。

個人情報へのアクセス、変更または削除の方法

本サービスを通じて提供した個人情報について開示、訂正または利用停止等のご請求をされたい場合は、 お問い合わせページ を通じて弊社に連絡してください。合理的に実行可能なかぎり速やかに、本サービスの利用者の依頼に沿うように努めます。

保管期間

弊社では、本プライバシーポリシーで概説した目的の遂行に必要な期間、本サービスの利用者の個人情報を保管します。ただし、法律で、より長期の保管期間が義務づけられている、または許可されている場合、あるいはその他の方法で法的義務を履行する場合を除きます。

未成年者によるサービスの利用

本サービスは18歳未満の個人向けのものではなく、弊社ではこのような個人が本サービスを通じて個人情報を提供しないよう求めています。

国外への転送

本サービスの利用者の個人情報は、弊社が施設またはサービス提供者を有する国で保管、処理することができ、弊社の本サービスを利用する、あるいは弊社に同意をする(法律によって要求される場合)ことで、本サービスの利用者は、米国を含め、本サービスの利用者の居住国とは異なるデータ保護規則を規定している可能性がある居住国外へ情報を転送することに同意するものとします。

重要な個人情報

弊社が特に依頼または要請しない限り、本サービス上または本サービスを介してあるいはその他の方法で、重要な個人情報(例えば、人種または種族的出身、政治的見解、宗教またはその他の信条、健康状態、犯罪歴あるいは労働組合員に関係する情報)を弊社に送信、開示しないようお願いします。重要な個人情報の提供を依頼または要請する場合は、本サービスの利用者の明示の同意を得て行います。

本プライバシーポリシーの更新

本プライバシーポリシーは変更される場合があります。本プライバシーポリシーへの変更点は、改訂されたプライバシーポリシーが本サービスに掲載された時点で発効します。変更後に本サービスを利用することにより、改訂されたプライバシーポリシーを承諾することになります。本プライバシーポリシーは2021年6月1日に最終更新されています。

お問い合わせ

本プライバシーポリシーに関してご質問がある場合は、 お問い合わせページ で弊社に問い合わせるか、または以下の住所にご連絡ください。

〒101-0065 東京都千代田区西神田3丁目5番2号
ジョンソン・エンド・ジョンソン株式会社メディカル カンパニー

代表取締役 玉井 孝直


Chile - HCP Website Portal Privacy Policy

Política de Privacidad

Johnson & Johnson de Chile S.A. se preocupa por las cuestiones de privacidad y desea familiarizarlo con la forma en que damos tratamiento, recopilamos, utilizamos y/o divulgamos los datos personales. Esta Política de Privacidad describe nuestras prácticas en relación con los datos personales que nosotros o nuestros proveedores de servicios recopilamos a través de cualquier Sitio Web o aplicación (incluyendo, por ejemplo, un Sitio Web o aplicación móvil), operados y controlados por nosotros (en adelante el “Sitio”).

USO DEL SITIO POR PARTE DE MENORES

El Sitio no está dirigido a personas menores de 18 años de edad y pedimos que estas personas no proporcionen información personal a través del Sitio.

RECOPILACIÓN DE DATOS PERSONALES

Datos Personales entregados por usted

Algunas secciones del Sitio podrán requerir que comparta datos personales a fin de que se beneficie de las opciones especificadas (como suscripciones a boletines, consejos/pautas o procesamiento de órdenes) o participe en una actividad particular como concursos u otras promociones. Se le comunicará qué información es necesaria y cuál es opcional.

Podremos combinar los datos personales que usted envíe con otra información que hemos recopilado de usted, ya sea a través de Internet o por fuera, que incluye, por ejemplo, su historial de compras. También podremos combinarla con la información que recibimos de usted de otras fuentes, como las otras filiales operativas de Johnson & Johnson, las fuentes de información a disposición del público y de otros terceros, siempre de forma lícita y considerando la base o justificación legal aplicable, tal como consentimiento expreso, cumplimiento de un contrato, cumplimiento de un mandato legal, etc.

Si nos envía información personal relacionada con otra persona, declara que tiene la autoridad para hacerlo y que nos permite utilizar la información de acuerdo con esta Política de privacidad.

DATOS PERSONALES SENSIBLES

A menos que lo solicitemos de manera específica, le pedimos que no nos comparta ni entregue datos personales sensibles (por ejemplo, la información relacionada con el origen racial o étnico, las opiniones políticas, creencias religiosas, filosóficas y morales, estado de salud presente y futuro, información genética, preferencia sexual, antecedentes penales o la afiliación sindical, entre otros que afectan la esfera más íntima de su vida) ya sea en el Sitio o a través de este, o de otra manera. En los casos en los que podamos solicitar o invitarle a que proporcione datos personales sensibles, lo haremos con su consentimiento expreso, específico e informado.

RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN

Nosotros y nuestros proveedores de servicios podemos recopilar cierta información automáticamente mientras navega por el Servicio. Lea la Política de cookies para obtener información detallada sobre las cookies y otras tecnologías de seguimiento utilizadas en el Servicio. Excepto donde lo permita la ley aplicable, colocamos cookies después de haber recibido su consentimiento a través del banner de cookies o del centro de preferencias. La Política de cookies incluye información sobre cómo puede desactivar estas tecnologías.

Nosotros y nuestros proveedores de servicios externos recopilamos y utilizamos pasivamente la información en una variedad de maneras, incluyendo:

A través de su navegador : Cierta información es recopilada por la mayoría de los navegadores, como su dirección de Control de Acceso a Medios (Media Access Control, MAC), el tipo de computadora (Windows o Macintosh), la resolución de pantalla, la versión del sistema operativo, y el tipo y la versión del navegador de Internet. Podremos recopilar información similar, como por ejemplo su tipo de dispositivo e identificador, si accede al Sitio a través de un dispositivo móvil.

Dirección de IP : Su dirección de IP es un número que su proveedor de servicios de Internet (Internet Service Provider, ISP) asigna automáticamente a la computadora que está utilizando. Una dirección de IP se identifica y queda anotada automáticamente en nuestros archivos de registro de servidores cuando un usuario visita el Sitio, junto con la hora de visita y la(s) página(s) visitada(s). La recopilación de direcciones de IP es práctica habitual en Internet y es realizada de forma automática por muchos sitios web. Utilizamos las direcciones de IP para fines tales como calcular los niveles de uso del Sitio, ayudar a diagnosticar problemas en el servidor y administrar el Sitio.

Información del dispositivo : Podremos recopilar información sobre su dispositivo móvil, como un identificador de dispositivo único.

CÓMO UTILIZAMOS Y TRANSFERIMOS DATOS PERSONALES

Usamos y divulgamos la información que nos proporciona como se le describe en el punto de recopilación. Consulte la sección titulada "Opciones y acceso", a continuación, para saber cómo puede optar por no participar en algunos de nuestros usos y divulgaciones.
Cuando así lo exija la ley aplicable, obtendremos su consentimiento para el uso que hagamos de su información personal en el momento de la recopilación de información. También podemos utilizar información suya o sobre usted según sea necesario para ejecutar un contrato, para cumplir con una obligación legal (por ejemplo, debido a nuestras obligaciones de farmacovigilancia) o para nuestros intereses comerciales legítimos. También podemos confiar en otras bases legales, específicamente para:

  • Proporcionar la funcionalidad del Servicio y cumplir con sus solicitudes.
    • para proporcionarle la funcionalidad del Servicio y proporcionarle el servicio al cliente relacionado;
    • para responder a sus consultas y satisfacer sus solicitudes, como enviarle documentos que solicite o alertas por correo electrónico;
    • para enviarle información importante sobre nuestra relación con usted o sobre el Servicio, cambios en nuestros términos, condiciones y políticas y / u otra información administrativa.
  • Cumplir con nuestros propósitos comerciales.
    • para el análisis de datos, por ejemplo, para mejorar la eficiencia del Servicio;
    • para auditorías, para verificar que nuestros procesos internos funcionan según lo previsto y cumplen con los requisitos legales, reglamentarios o contractuales;
    • para fines de control de seguridad y fraude, por ejemplo, para detectar y prevenir ciberataques o intentos de cometer robo de identidad;
    • para desarrollar nuevos productos y servicios;
    • para mejorar, mejorar o modificar nuestro sitio web o productos y servicios;
    • para identificar tendencias de uso del Servicio, por ejemplo, comprender qué partes de nuestro Servicio son de mayor interés para los usuarios; y
    • para determinar la efectividad de nuestras campañas promocionales, de manera que podamos adaptar nuestras campañas a las necesidades e intereses de nuestros usuarios.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal y / o porque tenemos un interés legítimo.

  • Análisis de información personal para brindar servicios personalizados.
    • para comprenderlo mejor, para que podamos personalizar nuestras interacciones con usted y brindarle información y / u ofertas adaptadas a sus intereses;
    • para comprender mejor sus preferencias para que podamos entregar contenido a través del Servicio que creemos que será relevante e interesante para usted.

Brindaremos servicios personalizados ya sea con su consentimiento o porque tenemos un interés legítimo.

Asimismo, transferimos información recopilada a través del Sitio a:

  • nuestros afiliados para los fines descritos en esta Política de Privacidad. Una lista de nuestros afiliados está disponible aquí https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (haga clic en el enlace del Formulario 10K, Anexo 21, en “Documentos presentados a la SEC” [SEC Filings] ). Johnson & Johnson de Chile S.A. es la parte responsable de la gestión de la información personal procesada de forma conjunta;
  • nuestros socios externos con los que ofrecemos campañas o promoción de marca compartida o comercializada en conjunto;
  • nuestros proveedores de servicios externos, tales como el alojamiento y gestión de sitios web y de aplicaciones móviles, el análisis de datos, el procesamiento de pagos, la realización de pedidos, la provisión de infraestructura, los servicios de TI, el servicio al cliente, los servicios de entrega de correo electrónico y correo directo, el procesamiento de tarjetas de crédito, los servicios de auditoría y otros servicios, con el fin de facultarlos a prestar los servicios; y
  • un tercero en caso de una reorganización, fusión, venta, sociedad conjunta, cesión, transferencia u otra enajenación de la totalidad o parte de nuestra actividad comercial, activos o acciones (incluidos los actos relacionados con cualquier proceso de quiebra o similar).

Además, trataremos datos personales recopilados a través del Sitio, según lo consideremos necesario o apropiado: (a) en virtud de la ley aplicable, lo que incluye las leyes vigentes fuera de su país de residencia; (b) para cumplir con un proceso legal conforme lo establecido por ley; (c) para responder a solicitudes de autoridades públicas y gubernamentales, incluidas las autoridades públicas y gubernamentales fuera de su país de residencia; (d) para hacer cumplir nuestros términos y condiciones; (e) para proteger nuestras operaciones o las operaciones de cualquiera de nuestras empresas afiliadas; (f) para proteger nuestros derechos, privacidad, seguridad o bienes, y/o la de nuestras empresas afiliadas, usted u otras; y (g) para permitirnos hacer uso de los recursos disponibles o limitar los daños y perjuicios que podamos sufrir. También podremos utilizar y divulgar la información recopilada a través del Sitio de otras maneras, con su consentimiento.

Podemos usar y divulgar la información que recopilamos automáticamente como se describe anteriormente, en " RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN”.

Además, cuando lo permita la ley aplicable, podemos usar y divulgar información que no esté en forma de identificación personal para ningún propósito. Si combinamos información que no está en forma de identificación personal con información que es identificable (como combinar su nombre con su ubicación geográfica), trataremos la información combinada como información personal siempre que esté combinada.

OPCIONES Y ACCESO

Sus opciones y medios con respecto a nuestro uso y divulgación de sus datos personales

Le damos opciones con respecto a nuestro uso y divulgación de sus datos personales para fines de comercialización y publicidad. Usted podrá optar por no recibirlas:

  • Recibir comunicaciones de publicidad nuestras : Si ya no desea recibir comunicaciones de comercialización nuestras a futuro, podrá optar por no recibirlas al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre, identifique el(los) formulario(s) de las comunicaciones de comercialización que ya no desea recibir, e incluya la(s) dirección (direcciones) a la(s) que este (estos) son enviado(s)]. Por ejemplo, si ya no desea recibir correos electrónicos de comercialización o correo directo nuestro, díganoslo, y proporcione su nombre y correo electrónico o dirección postal. También podrá optar por no recibir comunicaciones de comercialización nuestras al visitar el Sitio para actualizar su perfil en línea. Además, podrá optar por no recibir correos electrónicos de comercialización nuestros al seguir las instrucciones para cancelar la suscripción que aparecen en cualquier mensaje.
  • Recibir recordatorios nuestros : Si ya no desea recibir recordatorios médicos nuestros a futuro, podrá optar por no recibirlos al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre y la dirección de correo electrónico o número telefónico en el que recibe recordatorios nuestros.
  • Nuestra divulgación de su información personal con afiliados y socios externos : Si prefiere que no compartamos su información personal a futuro con nuestros afiliados y/o socios terceros con fines de comercialización, podrá optar por no compartir esta información al ponerse en contacto con nosotros VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, indique que ya no debemos compartir su información personal con nuestros afiliados y/o socios externos con fines de comercialización, e incluya su nombre y dirección de correo electrónico.

Intentaremos cumplir con su(s) solicitud(es) tan pronto como sea razonablemente posible. Tenga también en cuenta que si opta por no recibir mensajes nuestros relacionados con la comercialización y publicidad, aún podremos enviarle importantes mensajes transaccionales y administrativos, que sean necesarios para cumplir con obligaciones o condiciones previamente acordadas con nosotros.

Cómo puede acceder, modificar o eliminar sus datos personales.

Si desea acceder, rectificar, cancelar u oponerse al tratamiento de los datos personales que nos ha proporcionado a través del Sitio, póngase en contacto con nosotros a (incluir su mecanismo aquí, por ejemplo, enviar un correo electrónico a VELYSHipNav_CustomerSupport@ITS.JNJ.com . Cumpliremos con su solicitud tan pronto como sea razonablemente posible y dentro de un período de tiempo requerido por la ley applicable.

TRANSFERENCIA ENTRE PAÍSES

Su información personal podrá almacenarse y procesarse en cualquier país donde tengamos instalaciones o proveedores de servicios, así como a empresas filiales o relacionadas del mismo grupo corporativo y al usar nuestro Sitio o darnos su consentimiento (donde lo exija la ley), usted acuerda transferir la información a países distintos de su país de residencia, incluido a los Estados Unidos, los cuales podrán tener normas diferentes sobre la protección de datos que las vigentes en su país.

SEGURIDAD

Empleamos medidas de seguridad técnicas, lógicas y administrativas adecuadas para la protección de los datos personales que están bajo nuestro control y de nuestros proveedores. Lamentablemente, no es posible garantizar la seguridad total de todos los sistemas de almacenamiento de datos o sistema de transmisión de datos por Internet. Por lo anterior, si tiene motivos para creer que su interacción con nosotros ya no es segura (por ejemplo, si siente que se ha comprometido la seguridad de alguna cuenta que tiene con nosotros), notifíquenos el problema de inmediato a través de la sección “Contáctenos” a continuación.

PERÍODO DE CONSERVACIÓN

Conservamos sus datos personales durante el período que sea necesario para cumplir con los fines establecidos en esta Política de Privacidad, salvo que la ley exija o permita un período de retención mayor o que de otra forma cumpla con una obligación legal.

SITIOS Y SERVICIOS DE TERCEROS

Esta Política de Privacidad no se refiere a la privacidad, la información u otras prácticas de sitios y servicios de terceros que usted visita, ni tampoco nos responsabilizamos al respecto, incluido por cualquier tercero que opere cualquier sitio web o propiedad web (incluyendo, sin limitación, cualquier aplicación) que esté disponible a través de este Sitio o para el cual este Sitio a través de un link o enlace del Sitio. La disponibilidad o la inclusión de un enlace a cualquier sitio o propiedad en el Sitio no implican nuestra aprobación o la de nuestras compañías afiliadas a su política de privacidad.

CONTÁCTENOS

Si tiene alguna pregunta sobre esta Política de Privacidad, contáctenos por VELYSHipNav_CustomerSupport@ITS.JNJ.com , o escriba a la siguiente dirección:

Johnson & Johnson de Chile S.A.
Cerro Colorado 5240, torre 1, piso 9, Las Condes, Santiago de Chile.

ACTUALIZACIONES DE ESTA POLÍTICA DE PRIVACIDAD

Podremos cambiar esta Política de Privacidad. Toda modificación de nuestra Política de Privacidad estará disponible en el Sitio y entrará en vigencia a su puesta a disposición en el Sitio.
Esta política se actualizó por última vez el 22/06/2021.


Website Privacy Policy – Mexico

Política de Privacidad

Johnson & Johnson Medical México SA de CV se preocupa por las cuestiones de privacidad y desea familiarizarlo con la forma en que damos tratamiento, recopilamos, utilizamos y/o divulgamos los datos personales. Esta Política de Privacidad describe nuestras prácticas en relación con los datos personales que nosotros o nuestros proveedores de servicios recopilamos a través de cualquier Sitio Web o aplicación (incluyendo, por ejemplo, un Sitio Web o aplicación móvil), operados y controlados por nosotros (en adelante el “Sitio”).

USO DEL SITIO POR PARTE DE MENORES

El Sitio no está dirigido a personas menores de 18 años de edad y pedimos que estas personas no proporcionen información personal a través del Sitio.

RECOPILACIÓN DE DATOS PERSONALES

Datos Personales entregados por usted

Algunas secciones del Sitio podrán requerir que comparta datos personales a fin de que se beneficie de las opciones especificadas (como suscripciones a boletines, consejos/pautas o procesamiento de órdenes) o participe en una actividad particular como concursos u otras promociones. Se le comunicará qué información es necesaria y cuál es opcional.

Podremos combinar los datos personales que usted envíe con otra información que hemos recopilado de usted, ya sea a través de Internet o por fuera, que incluye, por ejemplo, su historial de compras. También podremos combinarla con la información que recibimos de usted de otras fuentes, como las otras filiales operativas de Johnson & Johnson, las fuentes de información a disposición del público y de otros terceros, siempre de forma lícita y considerando la base o justificación legal aplicable, tal como consentimiento expreso, cumplimiento de un contrato, cumplimiento de un mandato legal, etc.

Si nos envía información personal relacionada con otra persona, declara que tiene la autoridad para hacerlo y que nos permite utilizar la información de acuerdo con esta Política de privacidad.

DATOS PERSONALES SENSIBLES

A menos que lo solicitemos de manera específica, le pedimos que no nos comparta ni entregue datos personales sensibles (por ejemplo, la información relacionada con el origen racial o étnico, las opiniones políticas, creencias religiosas, filosóficas y morales, estado de salud presente y futuro, información genética, preferencia sexual, antecedentes penales o la afiliación sindical, entre otros que afectan la esfera más íntima de su vida) ya sea en el Sitio o a través de este, o de otra manera. En los casos en los que podamos solicitar o invitarle a que proporcione datos personales sensibles, lo haremos con su consentimiento expreso, específico e informado.

RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN

Nosotros y nuestros proveedores de servicios podemos recopilar cierta información automáticamente mientras navega por el Servicio. Lea la Política de cookies para obtener información detallada sobre las cookies y otras tecnologías de seguimiento utilizadas en el Servicio. Excepto donde lo permita la ley aplicable, colocamos cookies después de haber recibido su consentimiento a través del banner de cookies o del centro de preferencias. La Política de cookies incluye información sobre cómo puede desactivar estas tecnologías.

Nosotros y nuestros proveedores de servicios externos recopilamos y utilizamos pasivamente la información en una variedad de maneras, incluyendo:

A través de su navegador : Cierta información es recopilada por la mayoría de los navegadores, como su dirección de Control de Acceso a Medios (Media Access Control, MAC), el tipo de computadora (Windows o Macintosh), la resolución de pantalla, la versión del sistema operativo, y el tipo y la versión del navegador de Internet. Podremos recopilar información similar, como por ejemplo su tipo de dispositivo e identificador, si accede al Sitio a través de un dispositivo móvil.

Dirección de IP : Su dirección de IP es un número que su proveedor de servicios de Internet (Internet Service Provider, ISP) asigna automáticamente a la computadora que está utilizando. Una dirección de IP se identifica y queda anotada automáticamente en nuestros archivos de registro de servidores cuando un usuario visita el Sitio, junto con la hora de visita y la(s) página(s) visitada(s). La recopilación de direcciones de IP es práctica habitual en Internet y es realizada de forma automática por muchos sitios web. Utilizamos las direcciones de IP para fines tales como calcular los niveles de uso del Sitio, ayudar a diagnosticar problemas en el servidor y administrar el Sitio.

Información del dispositivo : Podremos recopilar información sobre su dispositivo móvil, como un identificador de dispositivo único.

CÓMO UTILIZAMOS Y TRANSFERIMOS DATOS PERSONALES

Usamos y divulgamos la información que nos proporciona como se le describe en el punto de recopilación. Consulte la sección titulada "Opciones y acceso", a continuación, para saber cómo puede optar por no participar en algunos de nuestros usos y divulgaciones.
Cuando así lo exija la ley aplicable, obtendremos su consentimiento para el uso que hagamos de su información personal en el momento de la recopilación de información. También podemos utilizar información suya o sobre usted según sea necesario para ejecutar un contrato, para cumplir con una obligación legal (por ejemplo, debido a nuestras obligaciones de farmacovigilancia) o para nuestros intereses comerciales legítimos. También podemos confiar en otras bases legales, específicamente para:

  • Proporcionar la funcionalidad del Servicio y cumplir con sus solicitudes.
    • para proporcionarle la funcionalidad del Servicio y proporcionarle el servicio al cliente relacionado;
    • para responder a sus consultas y satisfacer sus solicitudes, como enviarle documentos que solicite o alertas por correo electrónico;
    • para enviarle información importante sobre nuestra relación con usted o sobre el Servicio, cambios en nuestros términos, condiciones y políticas y / u otra información administrativa.
  • Cumplir con nuestros propósitos comerciales.
    • para el análisis de datos, por ejemplo, para mejorar la eficiencia del Servicio;
    • para auditorías, para verificar que nuestros procesos internos funcionan según lo previsto y cumplen con los requisitos legales, reglamentarios o contractuales;
    • para fines de control de seguridad y fraude, por ejemplo, para detectar y prevenir ciberataques o intentos de cometer robo de identidad;
    • para desarrollar nuevos productos y servicios;
    • para mejorar, mejorar o modificar nuestro sitio web o productos y servicios;
    • para identificar tendencias de uso del Servicio, por ejemplo, comprender qué partes de nuestro Servicio son de mayor interés para los usuarios; y
    • para determinar la efectividad de nuestras campañas promocionales, de manera que podamos adaptar nuestras campañas a las necesidades e intereses de nuestros usuarios.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal y / o porque tenemos un interés legítimo.

  • Análisis de información personal para brindar servicios personalizados.
    • para comprenderlo mejor, para que podamos personalizar nuestras interacciones con usted y brindarle información y / u ofertas adaptadas a sus intereses;
    • para comprender mejor sus preferencias para que podamos entregar contenido a través del Servicio que creemos que será relevante e interesante para usted.

Brindaremos servicios personalizados ya sea con su consentimiento o porque tenemos un interés legítimo.

Asimismo, transferimos información recopilada a través del Sitio a:

  • nuestros afiliados para los fines descritos en esta Política de Privacidad. Una lista de nuestros afiliados está disponible aquí https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (haga clic en el enlace del Formulario 10K, Anexo 21, en “Documentos presentados a la SEC” [SEC Filings] ). Johnson & Johnson Medical México SA de CV es la parte responsable de la gestión de la información personal procesada de forma conjunta;
  • nuestros socios externos con los que ofrecemos campañas o promoción de marca compartida o comercializada en conjunto;
  • nuestros proveedores de servicios externos, tales como el alojamiento y gestión de sitios web y de aplicaciones móviles, el análisis de datos, el procesamiento de pagos, la realización de pedidos, la provisión de infraestructura, los servicios de TI, el servicio al cliente, los servicios de entrega de correo electrónico y correo directo, el procesamiento de tarjetas de crédito, los servicios de auditoría y otros servicios, con el fin de facultarlos a prestar los servicios; y
  • un tercero en caso de una reorganización, fusión, venta, sociedad conjunta, cesión, transferencia u otra enajenación de la totalidad o parte de nuestra actividad comercial, activos o acciones (incluidos los actos relacionados con cualquier proceso de quiebra o similar).

Además, trataremos datos personales recopilados a través del Sitio, según lo consideremos necesario o apropiado: (a) en virtud de la ley aplicable, lo que incluye las leyes vigentes fuera de su país de residencia; (b) para cumplir con un proceso legal conforme lo establecido por ley; (c) para responder a solicitudes de autoridades públicas y gubernamentales, incluidas las autoridades públicas y gubernamentales fuera de su país de residencia; (d) para hacer cumplir nuestros términos y condiciones; (e) para proteger nuestras operaciones o las operaciones de cualquiera de nuestras empresas afiliadas; (f) para proteger nuestros derechos, privacidad, seguridad o bienes, y/o la de nuestras empresas afiliadas, usted u otras; y (g) para permitirnos hacer uso de los recursos disponibles o limitar los daños y perjuicios que podamos sufrir. También podremos utilizar y divulgar la información recopilada a través del Sitio de otras maneras, con su consentimiento.

Podemos usar y divulgar la información que recopilamos automáticamente como se describe anteriormente, en " RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN”.

Además, cuando lo permita la ley aplicable, podemos usar y divulgar información que no esté en forma de identificación personal para ningún propósito. Si combinamos información que no está en forma de identificación personal con información que es identificable (como combinar su nombre con su ubicación geográfica), trataremos la información combinada como información personal siempre que esté combinada.

OPCIONES Y ACCESO

Sus opciones y medios con respecto a nuestro uso y divulgación de sus datos personales

Le damos opciones con respecto a nuestro uso y divulgación de sus datos personales para fines de comercialización y publicidad. Usted podrá optar por no recibirlas:

  • Recibir comunicaciones de publicidad nuestras : Si ya no desea recibir comunicaciones de comercialización nuestras a futuro, podrá optar por no recibirlas al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre, identifique el(los) formulario(s) de las comunicaciones de comercialización que ya no desea recibir, e incluya la(s) dirección (direcciones) a la(s) que este (estos) son enviado(s)]. Por ejemplo, si ya no desea recibir correos electrónicos de comercialización o correo directo nuestro, díganoslo, y proporcione su nombre y correo electrónico o dirección postal. También podrá optar por no recibir comunicaciones de comercialización nuestras al visitar el Sitio para actualizar su perfil en línea. Además, podrá optar por no recibir correos electrónicos de comercialización nuestros al seguir las instrucciones para cancelar la suscripción que aparecen en cualquier mensaje.
  • Recibir recordatorios nuestros : Si ya no desea recibir recordatorios médicos nuestros a futuro, podrá optar por no recibirlos al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre y la dirección de correo electrónico o número telefónico en el que recibe recordatorios nuestros.
  • Nuestra divulgación de su información personal con afiliados y socios externos : Si prefiere que no compartamos su información personal a futuro con nuestros afiliados y/o socios terceros con fines de comercialización, podrá optar por no compartir esta información al ponerse en contacto con nosotros VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, indique que ya no debemos compartir su información personal con nuestros afiliados y/o socios externos con fines de comercialización, e incluya su nombre y dirección de correo electrónico.

Intentaremos cumplir con su(s) solicitud(es) tan pronto como sea razonablemente posible. Tenga también en cuenta que si opta por no recibir mensajes nuestros relacionados con la comercialización y publicidad, aún podremos enviarle importantes mensajes transaccionales y administrativos, que sean necesarios para cumplir con obligaciones o condiciones previamente acordadas con nosotros.

Cómo puede acceder, modificar o eliminar sus datos personales.

Si desea acceder, rectificar, cancelar u oponerse al tratamiento de los datos personales que nos ha proporcionado a través del Sitio, póngase en contacto con nosotros a (incluir su mecanismo aquí, por ejemplo, enviar un correo electrónico a VELYSHipNav_CustomerSupport@ITS.JNJ.com . Cumpliremos con su solicitud tan pronto como sea razonablemente posible y dentro de un período de tiempo requerido por la ley applicable.

TRANSFERENCIA ENTRE PAÍSES

Su información personal podrá almacenarse y procesarse en cualquier país donde tengamos instalaciones o proveedores de servicios, así como a empresas filiales o relacionadas del mismo grupo corporativo y al usar nuestro Sitio o darnos su consentimiento (donde lo exija la ley), usted acuerda transferir la información a países distintos de su país de residencia, incluido a los Estados Unidos, los cuales podrán tener normas diferentes sobre la protección de datos que las vigentes en su país.

SEGURIDAD

Empleamos medidas de seguridad técnicas, lógicas y administrativas adecuadas para la protección de los datos personales que están bajo nuestro control y de nuestros proveedores. Lamentablemente, no es posible garantizar la seguridad total de todos los sistemas de almacenamiento de datos o sistema de transmisión de datos por Internet. Por lo anterior, si tiene motivos para creer que su interacción con nosotros ya no es segura (por ejemplo, si siente que se ha comprometido la seguridad de alguna cuenta que tiene con nosotros), notifíquenos el problema de inmediato a través de la sección “Contáctenos” a continuación.

PERÍODO DE CONSERVACIÓN

Conservamos sus datos personales durante el período que sea necesario para cumplir con los fines establecidos en esta Política de Privacidad, salvo que la ley exija o permita un período de retención mayor o que de otra forma cumpla con una obligación legal.

SITIOS Y SERVICIOS DE TERCEROS

Esta Política de Privacidad no se refiere a la privacidad, la información u otras prácticas de sitios y servicios de terceros que usted visita, ni tampoco nos responsabilizamos al respecto, incluido por cualquier tercero que opere cualquier sitio web o propiedad web (incluyendo, sin limitación, cualquier aplicación) que esté disponible a través de este Sitio o para el cual este Sitio a través de un link o enlace del Sitio. La disponibilidad o la inclusión de un enlace a cualquier sitio o propiedad en el Sitio no implican nuestra aprobación o la de nuestras compañías afiliadas a su política de privacidad.

CONTÁCTENOS

Si tiene alguna pregunta sobre esta Política de Privacidad, contáctenos por VELYSHipNav_CustomerSupport@ITS.JNJ.com , o escriba a la siguiente dirección:

Johnson & Johnson Medical México SA de CV
Boulevard Adolfo Ruiz Cortines 3720, Torre 1 Piso 3, Jardines del Pedregal, Álvaro Obregón, CP 01900

ACTUALIZACIONES DE ESTA POLÍTICA DE PRIVACIDAD

Podremos cambiar esta Política de Privacidad. Toda modificación de nuestra Política de Privacidad estará disponible en el Sitio y entrará en vigencia a su puesta a disposición en el Sitio.
Esta política se actualizó por última vez el 22/06/2021.


Website Privacy Policy – Brazil

Política de Privacidade

A Johnson & Johnson do Brasil Indústria e Comércio de Produtos para a Saúde Ltda. preocupa-se com a sua privacidade e quer que você esteja familiarizado com a forma como coletamos, utilizamos e divulgamos informações. Esta Política de Privacidade descreve as nossas práticas no âmbito das informações que nós recolhemos ou os nossos prestadores de serviços recolhem através do website ou da aplicação (doravante designados por "Serviço") operado e controlado por nós, a partir do qual está de acordo a esta Política de Privacidade. Ao disponibilizar-nos informações pessoais ou ao utilizar o Serviço, você confirma que leu e compreendeu esta Política de Privacidade.

UTILIZAÇÃO POR MENORES

O Serviço não é direcionado para indivíduos com idade inferior a 18 anos e solicitamos que estes indivíduos não forneçam informações pessoais através do Serviço. Se o seu filho tiver submetido Informações pessoais e você gostaria de solicitar que tais Informações pessoais fossem removidas, contate-nos conforme explicado abaixo na seção Contate-nos.

Coleta de Informações

Podemos pedir-lhe que submeta informações pessoais para poder beneficiar-lhe de determinadas funcionalidades (tais como subscrições de newsletter, sugestões/indicadores ou processamento de pedidos) ou para participar de uma atividade específica (tais como sorteios ou outras promoções). Informaremos quais informações são necessárias e que informações são opcionais.

Podemos combinar as informações que submeter com outras informações que recolhermos sobre você, quer online quer offline, incluindo, por exemplo, o seu histórico de compras. Podemos igualmente combiná-las com informações que recebemos sobre você de empresas do Grupo Johnson & Johnson

Se nos submeter informações pessoais relacionadas com outro indivíduo, você declara que tem autoridade para o fazer e que nos autoriza a utilizar as informações em conformidade com esta Política de Privacidade.

INFORMAÇÕES SENSÍVEIS

Exceto se especificamente o solicitarmos ou o convidarmos a tal, pedimos-lhe que não nos envie nem divulgue informações pessoais sensíveis (por ex., documentos oficiais de identificação, informações relacionadas com a origem racial ou étnica, opiniões políticas, religião ou crenças filosóficas, condições clínicas e de saúde, vida sexual ou orientação sexual, registo criminal ou filiação sindical, dados biométricos ou genéticos) no ou através do Serviço ou de qualquer outra forma.

COLETA E UTILIZAÇÃO AUTOMÁTICA DE INFORMAÇÕES

Nós, e os nossos prestadores de serviços, podemos recolher determinadas informações automaticamente enquanto navega pelo Serviço. Leia a Politica de Cookies para obter informações detalhadas sobre os cookies e outras tecnologias de rastreio utilizadas no Serviço. Salvo quando permitido por lei, colocamos cookies apenas após termos recebido o seu consentimento através do banner de cookies ou centro de gestão de preferências. A Política de Cookies inclui informação sobre como desativar estas tecnologias.

Nós e os nossos prestadores de serviços também podemos recolher automaticamente e utilizar informações através das seguintes formas:

Através do seu navegador : Algumas informações são recolhidas pela maioria dos navegadores, tais como endereço de Controle de Acesso a Mídia (MAC, na sigla em inglês para Media Access Control) o tipo de computador (Windows ou Mac), resolução de tela, nome e versão do sistema operacional, tipo e versão do navegador de Internet. Podemos coletar informações similares, tais como o tipo e identificador do dispositivo, se acessar o Serviço através de um dispositivo móvel. Utilizamos estas informações para assegurar que o Serviço funciona corretamente.

Endereço de IP : O seu endereço de IP é um número que é automaticamente atribuído ao seu computador pelo Fornecedor de serviços de Internet. Um endereço de IP é identificado e registado automaticamente nos arquivos de registo do nosso servidor sempre que um utilizador consulta o Serviço, assim como a duração da consulta e as páginas consultadas. A coleta de endereços de IP é uma prática padrão e é feita automaticamente por muitos Serviços online. Utilizamos os endereços de IP para finalidades como, calcular os níveis de uso do Serviço, diagnóstico de problemas no servidor e administração do Serviço. É igualmente possível aferir a sua localização aproximada a partir do endereço de IP.

Informações do dispositivo : Podemos coletar informações sobre o seu dispositivo móvel, tais como um identificador de dispositivo único, para compreender como utiliza o Serviço.

COMO UTILIZAMOS E DIVULGAMOS INFORMAÇÕES

Utilizamos e divulgamos as informações que nos disponibiliza conforme descrito na seção de coleta. Consulte a seção intitulada "Opções e Acesso" abaixo para saber como anular determinadas utilizações e divulgações.
Quando exigido por lei, obteremos o seu consentimento para utilizar os seus dados pessoais no ato da coleta de informações. Podemos também utilizar informações suas ou sobre você conforme necessário para celebrar um contrato, cumprir uma obrigação legal (por exemplo, devido às nossas obrigações de farmacovigilância) ou para nossos interesses comerciais legítimos. Podemos também contar com outras bases legais, especificamente para:

  • Fornecer a funcionalidade do Serviço e satisfazer os seus pedidos.
    • fornecer a funcionalidade do Serviço e prover serviço ao cliente associado;
    • responder às suas questões e satisfazer os seus pedidos, como por exemplo, enviar-lhe os documentos que solicitar ou alertas de e-mail;
    • enviar informações importantes relativas ao nosso relacionamento com você ou relativas ao Serviço, alterações dos nossos termos, condições e políticas e/ou outras informações administrativas.

Realizaremos estas atividades para gerir a nossa relação contratual com você e/ou cumprir uma obrigação legal.

  • Cumprimento dos nossos objetivos comerciais.
    • análise de dados, por exemplo, para melhorar a eficiência do Serviço;
    • auditorias, para verificar se os nossos processos internos funcionam como pretendido e estão em conformidade com os requisitos legais, regulamentares ou contratuais;
    • fins de monitoramento de fraude e segurança, por exemplo, para detectar e prevenir ataques cibernéticos ou tentativas de roubo de identidade;
    • o desenvolvimento de novos produtos e serviços;
    • elevar, melhorar ou modificar o nosso site ou produtos e serviços;
    • identificar as tendências de uso do Serviço, por exemplo, para entender que aspectos do nosso Serviço são de maior interesse para os usuários; e
    • determinar a eficácia das nossas campanhas promocionais, para que possamos adaptar as nossas campanhas às necessidades e interesses dos nossos usuários.

Realizaremos estas atividades para gerir a nossa relação contratual, para cumprir uma obrigação legal e/ou porque temos um interesse legítimo.

  • Análise de Informações Pessoais para fornecer Serviços personalizados.
    • compreendê-lo melhor para que possamos personalizar as nossas interações e fornecer informações e/ou ofertas adaptadas aos seus interesses;
    • entender melhor as suas preferências para que possamos fornecer conteúdo através do Serviço que acreditamos ser relevante e interessante para você.

Forneceremos Serviços personalizados mediante o seu consentimento ou porque temos um interesse legítimo.

Também divulgamos informações coletadas através do Serviço:

  • para nossas afiliadas para os fins descritos nesta Política de Privacidade. A lista das nossas afiliadas está disponível em https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (clique na ligação para aceder ao Formulário 10K, Anexo 21, em "SEC Filings" (Registos SEC)). Johnson & Johnson do Brasil Indústria e Comércio de Produtos para a Saúde Ltda. é a entidade responsável pela gestão do uso compartilhado das Informações pessoais;
  • para nossos parceiros externos com os quais oferecemos uma promoção de marca conjunta ou de comercialização conjunta;
  • para nossos prestadores de serviços externos que prestam serviços, tais como alojamento e moderação de website, alojamento de aplicativo móvel, análise de dados, processamento de pagamentos, atendimento de pedidos, fornecimento de infraestrutura, serviços de TI, atendimento ao cliente, serviços de entrega de e-mail e mala direta, auditorias e outros serviços, a fim de lhes permitir prestar os serviços; e
  • conforme permitido por lei, para terceiros na eventualidade de uma reorganização, fusão, venda, joint venture, cessão, transferência ou outra alienação da totalidade ou parte de nossa empresa, ativos ou ações (incluindo no âmbito de qualquer processo de insolvência ou procedimentos similares).

Adicionalmente, podemos utilizar e divulgar suas informações conforme considerarmos necessário ou apropriado: (a) a fim de cumprir qualquer processo jurídico ou lei aplicável, que poderá incluir leis fora do seu país de residência; (b) conforme permitido pela lei aplicável para responder a pedidos de autoridades públicas e estatais, que podem incluir autoridades fora do seu país de residência; (c) para implementar os nossos termos e condições; e (d) para proteger os nossos direitos, privacidade, segurança ou propriedade e/ou os direitos, segurança ou propriedade das nossas afiliadas, suas ou de outros. Podemos também utilizar e divulgar as suas informações de outras formas, depois de obtermos o seu consentimento para tal.

Podemos utilizar e divulgar as informações que coletamos automaticamente conforme descrito na seção "Coleta e utilização automática de informações".

Adicionalmente, quando permitido pela lei aplicável, podemos utilizar e divulgar informações que não estejam sob a forma de informações pessoais identificáveis, para qualquer fim. Se combinarmos informações que não estão sob a forma de informações pessoais identificáveis com informações identificáveis (como por exemplo, combinar o seu nome com a localização geográfica), trataremos as informações combinadas como informações pessoais.

OPÇÕES E ACESSO

As suas opções a respeito da utilização e divulgação das suas informações pessoais

Oferecemos opções com relação à utilização e divulgação das suas informações pessoais para fins de marketing. Você poderá optar por não:

  • Receber nossas comunicações de marketing : Se já não pretender receber nossas comunicações de marketing, poderá optar por não as receber entrando em contato conosco através do Formulário . No pedido, inclua o seu nome, identifique as formas de comunicações de marketing que não deseja receber mais e inclua os endereços para os quais as comunicações são enviadas. Por exemplo, se não pretender receber mais nossos e-mails de marketing ou mala direta, informe-nos e indique o seu nome e e-mail ou endereço postal.
  • Receber nossos lembretes : Se já não pretender receber nossos lembretes médicos, poderá optar por não os receber entrando em contato conosco através do Formulário . Na resposta, indique o seu nome e o endereço de e-mail ou número de telefone no qual recebe os nossos lembretes.
  • Nosso compartilhamento das suas informações pessoais com afiliadas e parceiros externos : Se tiver optado anteriormente por receber comunicações de marketing das nossas afiliadas ou parceiros externos, poderá cancelar o compartilhamento das suas informações pessoais com estas partes para os seus fins de marketing direto entrando em contato conosco através do Formulário . Na comunicação, indique que já não pretende que compartilhemos as suas informações pessoais com os nossos afiliados e/ou parceiros externos para os seus fins de marketing e inclua o seu nome e endereço de e-mail.

Procuraremos satisfazer o seu pedido assim que possível. Tenha em atenção que, se optar por cancelar estas assinaturas, conforme descrito acima, não será possível eliminar as suas informações pessoais das bases de dados das nossas afiliadas com quem já compartilhamos informações (ou seja, a partir da data em que implementamos o seu pedido de cancelamento). Ainda assim, faremos todo o possível para informar as nossas afiliadas do seu pedido. Note também que, se optar por não mais receber qualquer mensagem relacionada a marketing, ainda poderemos lhe enviar importantes mensagens administrativas ou sobre transações, sendo que não é possível cancelar estas mensagens.

Como acessar, modificar ou eliminar as suas informações pessoais

Se pretender rever, corrigir, atualizar, limitar ou eliminar as suas informações pessoais, ou se pretender solicitar uma cópia eletrônica das suas informações pessoais para as transmitir para outra empresa (na medida em que estes direitos lhe sejam conferidos pela lei aplicável), entre em contato conosco através do Formulário . Responderemos ao seu pedido assim que possível, no prazo máximo estabelecido pela Lei, a partir da recepção do pedido. Se determinadas circunstâncias causarem algum atraso na nossa resposta, iremos notificá-lo e indicaremos a data na qual irá receber a nossa resposta.

TRANSFERÊNCIA INTERNACIONAL

As suas informações pessoais podem ser armazenadas e processadas em qualquer país onde temos instalações ou prestadores de serviço e, ao utilizar o nosso Serviço ou ao dar-nos o seu consentimento (quando exigido por lei), as suas informações podem ser transferidas para países fora do seu país de residência, incluindo os Estados Unidos, que podem ter normas de proteção de dados diferentes do seu país. Implementamos medidas contratuais apropriadas e outras medidas para proteger informações pessoais quando da transferência para as nossas afiliadas ou terceiros em outros países.

SEGURANÇA

Procuramos utilizar medidas organizacionais, técnicas e administrativas desenvolvidas para proteger as informações pessoais sob o nosso controle. Infelizmente, não é possível garantir que uma transmissão de dados pela Internet ou sistema de armazenamento de dados seja 100% segura. Se tiver razões para acreditar que a sua interação conosco já não é segura (por exemplo, se acreditar que a segurança de uma conta que tem conosco foi comprometida), notifique-nos imediatamente sobre a existência do problema pela seção denominada “Contate-nos”, como se vê abaixo.

PERÍODO DE RETENÇÃO

Mantemos suas informações pessoais durante o período de tempo necessário ou permitido em função das finalidades para as quais foram obtidas. Os critérios utilizados para determinar os períodos de retenção incluem: (i) o período de tempo durante o qual temos uma relação com você e lhe prestamos serviço; (ii) se existe uma obrigação legal à qual estamos sujeitos; e (iii) se a retenção é aconselhável em função da nossa posição jurídica (como por exemplo, relativamente a leis de prescrição, litígios ou investigações regulatórias).

Contudo, considere que não se trata de uma lista exaustiva de períodos de retenção. As suas informações podem ser armazenadas durante um período mais longo utilizando os critérios do primeiro parágrafo desta seção, especificamente os pontos (ii) e (iii).

SITES E SERVIÇOS DE TERCEIROS

Este Serviço poderá conter links para sites de terceiros. Esta Política de Privacidade não aborda e nós não nos responsabilizamos pela privacidade, informações ou práticas de terceiros, incluindo quaisquer terceiros que operem um site ou serviço online (incluindo, sem limitação, qualquer aplicação) disponibilizados através deste Serviço ou para o qual este Serviço inclui um link. A disponibilização ou inclusão de uma conexão para qualquer site ou propriedade no Serviço não implica a nossa recomendação ou a recomendação das nossas afiliadas.

CONTATE-NOS

Johnson & Johnson do Brasil Indústria e Comércio de Produtos para a Saúde Ltda., situada em Av. Presidente Juscelino Kubitschek, 2.041; Complexo JK - Bloco B – 8o andar; São Paulo – SP – 04543-011, é a empresa responsável pela coleta, utilização e divulgação de informações pessoais ao sob esta Política de Privacidade.

Se tiver dúvidas acerca desta Política de Privacidade ou quiser entrar em contato com nosso encarregado de proteção dos dados através do email: Privacidade_Brasil@its.jnj.com .

RECLAMAÇÃO JUNTO DE UMA ENTIDADE REGULADORA

Você tem o direito de apresentar uma reclamação junto à autoridade competente Através do site:
https://www.gov.br/anpd/pt-br/canais_atendimento/cidadao-titular-de-dados/reclamacao-do-titular-contra-controlador-de-dados

ATUALIZAÇÕES DESTA POLÍTICA DE PRIVACIDADE

Esta Política de Privacidade pode ser alterada. Quaisquer alterações a esta Política de Privacidade entram em vigor quando publicarmos no Serviço a Política de Privacidade revisada. A sua utilização do Serviço após estas alterações significa que aceita a Política de Privacidade revisada. Recomendamos que reveja regularmente a Política de Privacidade quando visitar o Serviço. Esta política foi atualizada pela última vez em 27 de Agosto de 2021.


South Korea Privacy Policy - HCP Portal Website and Software Application

Johnson & Johnson Medical Korea Ltd. respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “Service") operated and controlled by us from which you are accessing this Privacy Policy. We encourage you to read the full Privacy Policy before using this Service or providing any personal information. Please visit https://www.jnjmedicaldevices.com/ko-KR/policies-privacy for the official privacy policy of Johnson & Johnson Medical Korea Ltd.

USE BY MINORS

The Service is not directed to individuals under the age of 14 and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under “Contacting Us”.

INFORMATION COLLECTION

We may ask you to submit personal information in order for you to benefit from certain features or to participate in a particular activity. You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third-party information providers.

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health or medical condition, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise directly to us.

AUTOMATIC INFORMATION COLLECTION AND USE

We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:

Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.

Using cookies: Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Service, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Service. We also use cookies to recognize your computer or device, which makes your use of the Service easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Service usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Service. We may also use cookies in online advertising to track consumer responses to our advertisements.

You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org.

Using Flash cookies: Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Service, and collect and store information about your use of the Service. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.

Using pixel tags, web beacons, clear GIFs, or other similar technologies: These may be used in connection with some Service pages and HTML formatted e mail messages to, among other things, track the actions of users and e mail recipients, measure the success of our marketing campaigns, and compile statistics about Service usage.

IP address: Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.

Device Information: We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.

HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access” below to learn how you may opt-out of certain of our uses and disclosures.

Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:

  • Providing the functionality of the Service and fulfilling your requests.
    • to provide the functionality of the Service to you and providing you with related customer service;
    • to respond to your inquiries and fulfill your requests, such as to send you documents you request or to e mail alerts;
    • to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Accomplishing our business purposes.
    • for data analysis, for example, to improve the efficiency of the Service;
    • for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
    • for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
    • for developing new products and services;
    • for enhancing, improving or modifying our website or products and services;
    • for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
    • for determining the effectiveness of our promotional campaigns so that we can adapt our campaigns to the needs and interests of our users.

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

  • Analysis of Personal Information to provide personalized services.
    • to better understand you so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
    • to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.
    • We will provide personalized services either with your consent or because we have a legitimate interest.
    • We also disclose information collected through the Service:
  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Johnson & Johnson Medical Korea Ltd. is the party responsible for the management of the jointly used Personal Information;
  • to our third-party service providers who provide services, such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
  • as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
    • In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.

      We may use and disclose information we collect automatically as described above under “Automatic Information Collection and Use.”

      In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal information

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we may not be able to directly remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt out request). However, we will make reasonable efforts to inform our affiliates of your request. Please also note that if you opt-out of receiving marketing related messages from us, we may still send you important transactional and administrative messages from which you cannot opt-out.

How you can access, change, or delete your personal information

If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via our website.

We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

CROSS BORDER TRANSFER

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country of residence. Nonetheless, appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.

SECURITY

We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

RETENTION PERIOD

We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

THIRD PARTY SITES AND SERVICES

This Service may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

CONTACTING US

Johnson & Johnson Medical Korea Ltd. located at 191 Hangangno 2(i)-ga, Yongsan-gu, Seoul, South Korea

is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via VELYSHipNav_CustomerSupport@ITS.JNJ.com.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated on March 1st, 2022


Website Privacy Policy - Colombia

Política de Privacidad

Johnson & Johnson de Colombia S.A se preocupa por las cuestiones de privacidad y desea familiarizarlo con la forma en que damos tratamiento, recopilamos, utilizamos y/o divulgamos los datos personales. Esta Política de Privacidad describe nuestras prácticas en relación con los datos personales que nosotros o nuestros proveedores de servicios recopilamos a través de cualquier Sitio Web o aplicación (incluyendo, por ejemplo, un Sitio Web o aplicación móvil), operados y controlados por nosotros (en adelante el “Sitio”).

USO DEL SITIO POR PARTE DE MENORES

El Sitio no está dirigido a personas menores de 18 años de edad y pedimos que estas personas no proporcionen información personal a través del Sitio.

RECOPILACIÓN DE DATOS PERSONALES

Datos Personales entregados por usted

Algunas secciones del Sitio podrán requerir que comparta datos personales a fin de que se beneficie de las opciones especificadas (como suscripciones a boletines, consejos/pautas o procesamiento de órdenes) o participe en una actividad particular como concursos u otras promociones. Se le comunicará qué información es necesaria y cuál es opcional.

Podremos combinar los datos personales que usted envíe con otra información que hemos recopilado de usted, ya sea a través de Internet o por fuera, que incluye, por ejemplo, su historial de compras. También podremos combinarla con la información que recibimos de usted de otras fuentes, como las otras filiales operativas de Johnson & Johnson, las fuentes de información a disposición del público y de otros terceros, siempre de forma lícita y considerando la base o justificación legal aplicable, tal como consentimiento expreso, cumplimiento de un contrato, cumplimiento de un mandato legal, etc.

Si nos envía información personal relacionada con otra persona, declara que tiene la autoridad para hacerlo y que nos permite utilizar la información de acuerdo con esta Política de privacidad.

DATOS PERSONALES SENSIBLES

A menos que lo solicitemos de manera específica, le pedimos que no nos comparta ni entregue datos personales sensibles (por ejemplo, la información relacionada con el origen racial o étnico, las opiniones políticas, creencias religiosas, filosóficas y morales, estado de salud presente y futuro, información genética, preferencia sexual, antecedentes penales o la afiliación sindical, entre otros que afectan la esfera más íntima de su vida) ya sea en el Sitio o a través de este, o de otra manera. En los casos en los que podamos solicitar o invitarle a que proporcione datos personales sensibles, lo haremos con su consentimiento expreso, específico e informado.

RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN

Nosotros y nuestros proveedores de servicios podemos recopilar cierta información automáticamente mientras navega por el Servicio. Lea la Política de cookies para obtener información detallada sobre las cookies y otras tecnologías de seguimiento utilizadas en el Servicio. Excepto donde lo permita la ley aplicable, colocamos cookies después de haber recibido su consentimiento a través del banner de cookies o del centro de preferencias. La Política de cookies incluye información sobre cómo puede desactivar estas tecnologías.

Nosotros y nuestros proveedores de servicios externos recopilamos y utilizamos pasivamente la información en una variedad de maneras, incluyendo:

A través de su navegador: Cierta información es recopilada por la mayoría de los navegadores, como su dirección de Control de Acceso a Medios (Media Access Control, MAC), el tipo de computadora (Windows o Macintosh), la resolución de pantalla, la versión del sistema operativo, y el tipo y la versión del navegador de Internet. Podremos recopilar información similar, como por ejemplo su tipo de dispositivo e identificador, si accede al Sitio a través de un dispositivo móvil.

Dirección de IP: Su dirección de IP es un número que su proveedor de servicios de Internet (Internet Service Provider, ISP) asigna automáticamente a la computadora que está utilizando. Una dirección de IP se identifica y queda anotada automáticamente en nuestros archivos de registro de servidores cuando un usuario visita el Sitio, junto con la hora de visita y la(s) página(s) visitada(s). La recopilación de direcciones de IP es práctica habitual en Internet y es realizada de forma automática por muchos sitios web. Utilizamos las direcciones de IP para fines tales como calcular los niveles de uso del Sitio, ayudar a diagnosticar problemas en el servidor y administrar el Sitio.

Información del dispositivo: Podremos recopilar información sobre su dispositivo móvil, como un identificador de dispositivo único.

CÓMO UTILIZAMOS Y TRANSFERIMOS DATOS PERSONALES

Usamos y divulgamos la información que nos proporciona como se le describe en el punto de recopilación. Consulte la sección titulada "Opciones y acceso", a continuación, para saber cómo puede optar por no participar en algunos de nuestros usos y divulgaciones.

Cuando así lo exija la ley aplicable, obtendremos su consentimiento para el uso que hagamos de su información personal en el momento de la recopilación de información. También podemos utilizar información suya o sobre usted según sea necesario para ejecutar un contrato, para cumplir con una obligación legal (por ejemplo, debido a nuestras obligaciones de farmacovigilancia) o para nuestros intereses comerciales legítimos. También podemos confiar en otras bases legales, específicamente para:

  • Proporcionar la funcionalidad del Servicio y cumplir con sus solicitudes.
    • para proporcionarle la funcionalidad del Servicio y proporcionarle el servicio al cliente relacionado;
    • para responder a sus consultas y satisfacer sus solicitudes, como enviarle documentos que solicite o alertas por correo electrónico;
    • para enviarle información importante sobre nuestra relación con usted o sobre el Servicio, cambios en nuestros términos, condiciones y políticas y / u otra información administrativa.
  • Cumplir con nuestros propósitos comerciales.
    • para el análisis de datos, por ejemplo, para mejorar la eficiencia del Servicio;
    • para auditorías, para verificar que nuestros procesos internos funcionan según lo previsto y cumplen con los requisitos legales, reglamentarios o contractuales;
    • para fines de control de seguridad y fraude, por ejemplo, para detectar y prevenir ciberataques o intentos de cometer robo de identidad;
    • para desarrollar nuevos productos y servicios;
    • para mejorar, mejorar o modificar nuestro sitio web o productos y servicios;
    • para identificar tendencias de uso del Servicio, por ejemplo, comprender qué partes de nuestro Servicio son de mayor interés para los usuarios; y
    • para determinar la efectividad de nuestras campañas promocionales, de manera que podamos adaptar nuestras campañas a las necesidades e intereses de nuestros usuarios.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal y / o porque tenemos un interés legítimo.

  • Análisis de información personal para brindar servicios personalizados.
    • para comprenderlo mejor, para que podamos personalizar nuestras interacciones con usted y brindarle información y / u ofertas adaptadas a sus intereses;
    • para comprender mejor sus preferencias para que podamos entregar contenido a través del Servicio que creemos que será relevante e interesante para usted.

Brindaremos servicios personalizados ya sea con su consentimiento o porque tenemos un interés legítimo.

Asimismo, transferimos información recopilada a través del Sitio a:

  • nuestros afiliados para los fines descritos en esta Política de Privacidad. Una lista de nuestros afiliados está disponible aquí https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (haga clic en el enlace del Formulario 10K, Anexo 21, en “Documentos presentados a la SEC” [SEC Filings]). Johnson & Johnson de Chile S.A. es la parte responsable de la gestión de la información personal procesada de forma conjunta;
  • nuestros socios externos con los que ofrecemos campañas o promoción de marca compartida o comercializada en conjunto;
  • nuestros proveedores de servicios externos, tales como el alojamiento y gestión de sitios web y de aplicaciones móviles, el análisis de datos, el procesamiento de pagos, la realización de pedidos, la provisión de infraestructura, los servicios de TI, el servicio al cliente, los servicios de entrega de correo electrónico y correo directo, el procesamiento de tarjetas de crédito, los servicios de auditoría y otros servicios, con el fin de facultarlos a prestar los servicios; y
  • un tercero en caso de una reorganización, fusión, venta, sociedad conjunta, cesión, transferencia u otra enajenación de la totalidad o parte de nuestra actividad comercial, activos o acciones (incluidos los actos relacionados con cualquier proceso de quiebra o similar).

Además, trataremos datos personales recopilados a través del Sitio, según lo consideremos necesario o apropiado: (a) en virtud de la ley aplicable, lo que incluye las leyes vigentes fuera de su país de residencia; (b) para cumplir con un proceso legal conforme lo establecido por ley; (c) para responder a solicitudes de autoridades públicas y gubernamentales, incluidas las autoridades públicas y gubernamentales fuera de su país de residencia; (d) para hacer cumplir nuestros términos y condiciones; (e) para proteger nuestras operaciones o las operaciones de cualquiera de nuestras empresas afiliadas; (f) para proteger nuestros derechos, privacidad, seguridad o bienes, y/o la de nuestras empresas afiliadas, usted u otras; y (g) para permitirnos hacer uso de los recursos disponibles o limitar los daños y perjuicios que podamos sufrir. También podremos utilizar y divulgar la información recopilada a través del Sitio de otras maneras, con su consentimiento.

Podemos usar y divulgar la información que recopilamos automáticamente como se describe anteriormente, en " RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN”.

Además, cuando lo permita la ley aplicable, podemos usar y divulgar información que no esté en forma de identificación personal para ningún propósito. Si combinamos información que no está en forma de identificación personal con información que es identificable (como combinar su nombre con su ubicación geográfica), trataremos la información combinada como información personal siempre que esté combinada.

OPCIONES Y ACCESO

Sus opciones y medios con respecto a nuestro uso y divulgación de sus datos personales

Le damos opciones con respecto a nuestro uso y divulgación de sus datos personales para fines de comercialización y publicidad. Usted podrá optar por no recibirlas:

  • Recibir comunicaciones de publicidad nuestras: Si ya no desea recibir comunicaciones de comercialización nuestras a futuro, podrá optar por no recibirlas al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre, identifique el(los) formulario(s) de las comunicaciones de comercialización que ya no desea recibir, e incluya la(s) dirección (direcciones) a la(s) que este (estos) son enviado(s)]. Por ejemplo, si ya no desea recibir correos electrónicos de comercialización o correo directo nuestro, díganoslo, y proporcione su nombre y correo electrónico o dirección postal. También podrá optar por no recibir comunicaciones de comercialización nuestras al visitar el Sitio para actualizar su perfil en línea. Además, podrá optar por no recibir correos electrónicos de comercialización nuestros al seguir las instrucciones para cancelar la suscripción que aparecen en cualquier mensaje.
  • Recibir recordatorios nuestros: Si ya no desea recibir recordatorios médicos nuestros a futuro, podrá optar por no recibirlos al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre y la dirección de correo electrónico o número telefónico en el que recibe recordatorios nuestros.
  • Nuestra divulgación de su información personal con afiliados y socios externos: Si prefiere que no compartamos su información personal a futuro con nuestros afiliados y/o socios terceros con fines de comercialización, podrá optar por no compartir esta información al ponerse en contacto con nosotros VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, indique que ya no debemos compartir su información personal con nuestros afiliados y/o socios externos con fines de comercialización, e incluya su nombre y dirección de correo electrónico.

Intentaremos cumplir con su(s) solicitud(es) tan pronto como sea razonablemente posible. Tenga también en cuenta que si opta por no recibir mensajes nuestros relacionados con la comercialización y publicidad, aún podremos enviarle importantes mensajes transaccionales y administrativos, que sean necesarios para cumplir con obligaciones o condiciones previamente acordadas con nosotros.

Cómo puede acceder, modificar o eliminar sus datos personales.

Si desea acceder, rectificar, cancelar u oponerse al tratamiento de los datos personales que nos ha proporcionado a través del Sitio, póngase en contacto con nosotros a (incluir su mecanismo aquí, por ejemplo, enviar un correo electrónico a VELYSHipNav_CustomerSupport@ITS.JNJ.com . Cumpliremos con su solicitud tan pronto como sea razonablemente posible y dentro de un período de tiempo requerido por la ley applicable.

TRANSFERENCIA ENTRE PAÍSES

Su información personal podrá almacenarse y procesarse en cualquier país donde tengamos instalaciones o proveedores de servicios, así como a empresas filiales o relacionadas del mismo grupo corporativo y al usar nuestro Sitio o darnos su consentimiento (donde lo exija la ley), usted acuerda transferir la información a países distintos de su país de residencia, incluido a los Estados Unidos, los cuales podrán tener normas diferentes sobre la protección de datos que las vigentes en su país.

SEGURIDAD

Empleamos medidas de seguridad técnicas, lógicas y administrativas adecuadas para la protección de los datos personales que están bajo nuestro control y de nuestros proveedores. Lamentablemente, no es posible garantizar la seguridad total de todos los sistemas de almacenamiento de datos o sistema de transmisión de datos por Internet. Por lo anterior, si tiene motivos para creer que su interacción con nosotros ya no es segura (por ejemplo, si siente que se ha comprometido la seguridad de alguna cuenta que tiene con nosotros), notifíquenos el problema de inmediato a través de la sección “Contáctenos” a continuación.

PERÍODO DE CONSERVACIÓN

Conservamos sus datos personales durante el período que sea necesario para cumplir con los fines establecidos en esta Política de Privacidad, salvo que la ley exija o permita un período de retención mayor o que de otra forma cumpla con una obligación legal.

SITIOS Y SERVICIOS DE TERCEROS

Esta Política de Privacidad no se refiere a la privacidad, la información u otras prácticas de sitios y servicios de terceros que usted visita, ni tampoco nos responsabilizamos al respecto, incluido por cualquier tercero que opere cualquier sitio web o propiedad web (incluyendo, sin limitación, cualquier aplicación) que esté disponible a través de este Sitio o para el cual este Sitio a través de un link o enlace del Sitio. La disponibilidad o la inclusión de un enlace a cualquier sitio o propiedad en el Sitio no implican nuestra aprobación o la de nuestras compañías afiliadas a su política de privacidad.

CONTÁCTENOS

Si tiene alguna pregunta sobre esta Política de Privacidad, contáctenos por VELYSHipNav_CustomerSupport@ITS.JNJ.com , o escriba a la siguiente dirección:

Johnson & Johnson de Colombia S.A
Calle 26 # 69 – 70. Edificio Elemento, Torre Fuego. Piso 9
Bogota, Colombia

ACTUALIZACIONES DE ESTA POLÍTICA DE PRIVACIDAD

Podremos cambiar esta Política de Privacidad. Toda modificación de nuestra Política de Privacidad estará disponible en el Sitio y entrará en vigencia a su puesta a disposición en el Sitio.
Esta política se actualizó por última vez el 16/02/2022.


UK Software Application Privacy Policy

Johnson & Johnson MD UK Ltd cares about your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “ Service”) operated and controlled by us from which you are accessing this Privacy Policy. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.

USE BY MINORS

The Service is not directed to individuals under the age of 18, and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.

INFORMATION COLLECTION

We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on‑ or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other Johnson & Johnson affiliates.

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health or medical conditions, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data) on or through the Service or otherwise to us.

HOW WE USE AND DISCLOSE INFORMATION

We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access,” below, to learn how you may opt out of certain of our uses and disclosures.

Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:

  • Providing the functionality of the Service and fulfilling your requests.
    • to provide the functionality of the Service to you and providing you with related customer service;
    • to respond to your inquiries and fulfill your requests, such as to send you documents you request or e‑mail alerts;
    • to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Accomplishing our business purposes.
    • for data analysis, for example, to improve the efficiency of the Service;
    • for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
    • for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
    • for developing new products and services;
    • for enhancing, improving or modifying our website or products and services;
    • for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
    • for determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

  • Analysis of Personal Information to provide personalized services.
    • to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
    • to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.

We will provide personalized services either with your consent or because we have a legitimate interest.

We also disclose information collected through the Service:

  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Johnson & Johnson Medical Devices UK Ltd is the party responsible for the management of the jointly used Personal Information;
  • to our third party partners with whom we offer a co‑branded or co‑marketed promotion;
  • to our third party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
  • as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways after obtaining your consent to do so.

In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal information

We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:

  • Receiving marketing communications from us : If you no longer want to receive marketing communications from us on a going forward basis, you may opt out of receiving them by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com. In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing emails or direct mail from us, tell us that, and provide your name and email or postal address. In addition, you may opt out of receiving marketing emails from us by following the unsubscribe instructions provided in any such message.
  • Receiving reminders from us : If you no longer want to receive medical reminders from us on a going forward basis, you may opt out of receiving them by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com. In your response to us, please provide your name and the email address or phone number at which you receive reminders from us.
  • Our sharing of your personal information with affiliates and third party partners : If you previously opted-in to receiving marketing communications from our affiliates or third party partners, you may opt out of our sharing of your personal information with those parties for their direct marketing purposes on a going forward basis by contacting us via VELYSHipNav_CustomerSupport@ITS.JNJ.com. In your communication to us, please state that we should no longer share your personal information with our affiliates and/or third party partners for their marketing purposes, and include your name and email address.

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your optout request). However, we will make reasonable efforts to inform our affiliates of your request. Please also note that if you opt out of receiving marketing related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.

How you can access, change, or delete your personal information

If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via VELYSHipNav_CustomerSupport@ITS.JNJ.com. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

CROSS‑BORDER TRANSFER

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Nonetheless, appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.

Some non-European Economic Area (EEA) countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here . For transfers from the EEA to countries not considered adequate by the European Commission, we have ensured that adequate measures are in place, including by ensuring that the recipient is bound by EU Standard Contractual Clauses and/or EU-US Privacy Shield Certification , to protect your Personal Information. You may obtain a copy of these measures by contacting our data protection officer in accordance with the “ Contacting Us” section below.

SECURITY

We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us ” section below.

RETENTION PERIOD

We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

THIRD PARTY SITES AND SERVICES

This Service may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

CONTACTING US

Johnson & Johnson Medical Ltd , located at Pinewood Campus, Nine Mile Ride, Wokingham RG40 3EW, United Kingdom , located at, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via VELYS Hip Nav Customer Service, or please write to the following address:

De Puy Orthopaedic Inc

700 Orthopaedic Dr.
Warsaw, IN 46582

You may also contact our data protection officer responsible for your country or region, if applicable, at emeaprivacy@its.jnj.com.

LODGING A COMPLAINT WITH A REGULATOR

You may lodge a complaint with a supervisory authority competent for your country or region. Please click here for contact information for such authorities.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated on [08/24/2020].

  • emailing to: enquiries@oaic.gov.au
  • writing to: Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated in April 2019.


Chile - Software Privacy Policy

Política de Privacidad

Johnson & Johnson de Chile S.A.se preocupa por las cuestiones de privacidad y desea familiarizarlo con la forma en que damos tratamiento, recopilamos, utilizamos y/o divulgamos los datos personales. Esta Política de Privacidad describe nuestras prácticas en relación con los datos personales que nosotros o nuestros proveedores de servicios recopilamos a través de cualquier Sitio Web o aplicación (incluyendo, por ejemplo, un Sitio Web o aplicación móvil), operados y controlados por nosotros (en adelante el “Sitio”).

USO DEL SITIO POR PARTE DE MENORES

El Sitio no está dirigido a personas menores de 18 años de edad y pedimos que estas personas no proporcionen información personal a través del Sitio.

RECOPILACIÓN DE DATOS PERSONALES

Algunas secciones del Sitio podrán requerir que comparta datos personales a fin de que se beneficie de las opciones especificadas (como suscripciones a boletines, consejos/pautas o procesamiento de órdenes) o participe en una actividad particular como concursos u otras promociones. Se le comunicará qué información es necesaria y cuál es opcional.

Podremos combinar los datos personales que usted envíe con otra información que hemos recopilado de usted, ya sea a través de Internet o por fuera, que incluye, por ejemplo, su historial de compras. También podremos combinarla con la información que recibimos de usted de otras fuentes, como las otras filiales operativas de Johnson & Johnson, las fuentes de información a disposición del público y de otros terceros, siempre de forma lícita y considerando la base o justificación legal aplicable, tal como consentimiento expreso, cumplimiento de un contrato, cumplimiento de un mandato legal, etc.

Si nos envía información personal relacionada con otra persona, declara que tiene la autoridad para hacerlo y que nos permite utilizar la información de acuerdo con esta Política de privacidad.

DATOS PERSONALES SENSIBLES

A menos que lo solicitemos de manera específica, le pedimos que no nos comparta ni entregue datos personales sensibles (por ejemplo, la información relacionada con el origen racial o étnico, las opiniones políticas, creencias religiosas, filosóficas y morales, estado de salud presente y futuro, información genética, preferencia sexual, antecedentes penales o la afiliación sindical, entre otros que afectan la esfera más íntima de su vida) ya sea en el Sitio o a través de este, o de otra manera. En los casos en los que podamos solicitar o invitarle a que proporcione datos personales sensibles, lo haremos con su consentimiento expreso, específico e informado.

CÓMO UTILIZAMOS Y TRANSFERIMOS DATOS PERSONALES

Usamos y divulgamos la información que nos proporciona como se le describe en el punto de recopilación. Consulte la sección titulada "Opciones y acceso", a continuación, para saber cómo puede optar por no participar en algunos de nuestros usos y divulgaciones.

Cuando así lo exija la ley aplicable, obtendremos su consentimiento para el uso que hagamos de su información personal en el momento de la recopilación de información. También podemos utilizar información suya o sobre usted según sea necesario para ejecutar un contrato, para cumplir con una obligación legal (por ejemplo, debido a nuestras obligaciones de farmacovigilancia) o para nuestros intereses comerciales legítimos. También podemos confiar en otras bases legales, específicamente para:

  • Proporcionar la funcionalidad del Servicio y cumplir con sus solicitudes.
    • para proporcionarle la funcionalidad del Servicio y proporcionarle el servicio al cliente relacionado;
    • para responder a sus consultas y satisfacer sus solicitudes, como enviarle documentos que solicite o alertas por correo electrónico;
    • para enviarle información importante sobre nuestra relación con usted o sobre el Servicio, cambios en nuestros términos, condiciones y políticas y / u otra información administrativa.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal.

  • Cumplir con nuestros propósitos comerciales.
    • para el análisis de datos, por ejemplo, para mejorar la eficiencia del Servicio;
    • para auditorías, para verificar que nuestros procesos internos funcionan según lo previsto y cumplen con los requisitos legales, reglamentarios o contractuales;
    • para fines de control de seguridad y fraude, por ejemplo, para detectar y prevenir ciberataques o intentos de cometer robo de identidad;
    • para desarrollar nuevos productos y servicios;
    • para mejorar, mejorar o modificar nuestro sitio web o productos y servicios;
    • para identificar tendencias de uso del Servicio, por ejemplo, comprender qué partes de nuestro Servicio son de mayor interés para los usuarios; y
    • para determinar la efectividad de nuestras campañas promocionales, de manera que podamos adaptar nuestras campañas a las necesidades e intereses de nuestros usuarios.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal y / o porque tenemos un interés legítimo.

  • Análisis de información personal para brindar servicios personalizados.
    • para comprenderlo mejor, para que podamos personalizar nuestras interacciones con usted y brindarle información y / u ofertas adaptadas a sus intereses;
    • para comprender mejor sus preferencias para que podamos entregar contenido a través del Servicio que creemos que será relevante e interesante para usted.

Brindaremos servicios personalizados ya sea con su consentimiento o porque tenemos un interés legítimo.

Asimismo, transferimos información recopilada a través del Sitio a:

  • nuestros afiliados para los fines descritos en esta Política de Privacidad. Una lista de nuestros afiliados está disponible aquí https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (haga clic en el enlace del Formulario 10K, Anexo 21, en “Documentos presentados a la SEC” [SEC Filings] ). Johnson & Johnson de Chile S.A. es la parte responsable de la gestión de la información personal procesada de forma conjunta;
  • nuestros socios externos con los que ofrecemos campañas o promoción de marca compartida o comercializada en conjunto;
  • nuestros proveedores de servicios externos, tales como el alojamiento y gestión de sitios web y de aplicaciones móviles, el análisis de datos, el procesamiento de pagos, la realización de pedidos, la provisión de infraestructura, los servicios de TI, el servicio al cliente, los servicios de entrega de correo electrónico y correo directo, el procesamiento de tarjetas de crédito, los servicios de auditoría y otros servicios, con el fin de facultarlos a prestar los servicios; y
  • un tercero en caso de una reorganización, fusión, venta, sociedad conjunta, cesión, transferencia u otra enajenación de la totalidad o parte de nuestra actividad comercial, activos o acciones (incluidos los actos relacionados con cualquier proceso de quiebra o similar).

Además, trataremos datos personales recopilados a través del Sitio, según lo consideremos necesario o apropiado: (a) en virtud de la ley aplicable, lo que incluye las leyes vigentes fuera de su país de residencia; (b) para cumplir con un proceso legal conforme lo establecido por ley; (c) para responder a solicitudes de autoridades públicas y gubernamentales, incluidas las autoridades públicas y gubernamentales fuera de su país de residencia; (d) para hacer cumplir nuestros términos y condiciones; (e) para proteger nuestras operaciones o las operaciones de cualquiera de nuestras empresas afiliadas; (f) para proteger nuestros derechos, privacidad, seguridad o bienes, y/o la de nuestras empresas afiliadas, usted u otras; y (g) para permitirnos hacer uso de los recursos disponibles o limitar los daños y perjuicios que podamos sufrir. También podremos utilizar y divulgar la información recopilada a través del Sitio de otras maneras, con su consentimiento.

Podemos usar y divulgar la información que recopilamos automáticamente como se describe anteriormente, en " RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN”.

Además, cuando lo permita la ley aplicable, podemos usar y divulgar información que no esté en forma de identificación personal para ningún propósito. Si combinamos información que no está en forma de identificación personal con información que es identificable (como combinar su nombre con su ubicación geográfica), trataremos la información combinada como información personal siempre que esté combinada.

OPCIONES Y ACCESO

Sus opciones y medios con respecto a nuestro uso y divulgación de sus datos personales

Le damos opciones con respecto a nuestro uso y divulgación de sus datos personales para fines de comercialización y publicidad. Usted podrá optar por no recibirlas:

  • Recibir comunicaciones de publicidad nuestras : Si ya no desea recibir comunicaciones de comercialización nuestras a futuro, podrá optar por no recibirlas al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre, identifique el(los) formulario(s) de las comunicaciones de comercialización que ya no desea recibir, e incluya la(s) dirección (direcciones) a la(s) que este (estos) son enviado(s)]. Por ejemplo, si ya no desea recibir correos electrónicos de comercialización o correo directo nuestro, díganoslo, y proporcione su nombre y correo electrónico o dirección postal. También podrá optar por no recibir comunicaciones de comercialización nuestras al visitar el Sitio para actualizar su perfil en línea. Además, podrá optar por no recibir correos electrónicos de comercialización nuestros al seguir las instrucciones para cancelar la suscripción que aparecen en cualquier mensaje.
  • Recibir recordatorios nuestros : Si ya no desea recibir recordatorios médicos nuestros a futuro, podrá optar por no recibirlos al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre y la dirección de correo electrónico o número telefónico en el que recibe recordatorios nuestros.
  • Nuestra divulgación de su información personal con afiliados y socios externos : Si prefiere que no compartamos su información personal a futuro con nuestros afiliados y/o socios terceros con fines de comercialización, podrá optar por no compartir esta información al ponerse en contacto con nosotros VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, indique que ya no debemos compartir su información personal con nuestros afiliados y/o socios externos con fines de comercialización, e incluya su nombre y dirección de correo electrónico.

Intentaremos cumplir con su(s) solicitud(es) tan pronto como sea razonablemente posible. Tenga también en cuenta que si opta por no recibir mensajes nuestros relacionados con la comercialización y publicidad, aún podremos enviarle importantes mensajes transaccionales y administrativos, que sean necesarios para cumplir con obligaciones o condiciones previamente acordadas con nosotros.

Cómo puede acceder, modificar o eliminar sus datos personales.

Si desea acceder, rectificar, cancelar u oponerse al tratamiento de los datos personales que nos ha proporcionado a través del Sitio, póngase en contacto con nosotros a (incluir su mecanismo aquí, por ejemplo, enviar un correo electrónico a VELYSHipNav_CustomerSupport@ITS.JNJ.com . Cumpliremos con su solicitud tan pronto como sea razonablemente posible y dentro de un período de tiempo requerido por la ley applicable.

TRANSFERENCIA ENTRE PAÍSES

Su información personal podrá almacenarse y procesarse en cualquier país donde tengamos instalaciones o proveedores de servicios, así como a empresas filiales o relacionadas del mismo grupo corporativo y al usar nuestro Sitio o darnos su consentimiento (donde lo exija la ley), usted acuerda transferir la información a países distintos de su país de residencia, incluido a los Estados Unidos, los cuales podrán tener normas diferentes sobre la protección de datos que las vigentes en su país.

SEGURIDAD

Empleamos medidas de seguridad técnicas, lógicas y administrativas adecuadas para la protección de los datos personales que están bajo nuestro control y de nuestros proveedores. Lamentablemente, no es posible garantizar la seguridad total de todos los sistemas de almacenamiento de datos o sistema de transmisión de datos por Internet. Por lo anterior, si tiene motivos para creer que su interacción con nosotros ya no es segura (por ejemplo, si siente que se ha comprometido la seguridad de alguna cuenta que tiene con nosotros), notifíquenos el problema de inmediato a través de la sección “Contáctenos” a continuación.

PERÍODO DE CONSERVACIÓN

Conservamos sus datos personales durante el período que sea necesario para cumplir con los fines establecidos en esta Política de Privacidad, salvo que la ley exija o permita un período de retención mayor o que de otra forma cumpla con una obligación legal.

SITIOS Y SERVICIOS DE TERCEROS

Esta Política de Privacidad no se refiere a la privacidad, la información u otras prácticas de sitios y servicios de terceros que usted visita, ni tampoco nos responsabilizamos al respecto, incluido por cualquier tercero que opere cualquier sitio web o propiedad web (incluyendo, sin limitación, cualquier aplicación) que esté disponible a través de este Sitio o para el cual este Sitio a través de un link o enlace del Sitio. La disponibilidad o la inclusión de un enlace a cualquier sitio o propiedad en el Sitio no implican nuestra aprobación o la de nuestras compañías afiliadas a su política de privacidad.

CONTÁCTENOS

Si tiene alguna pregunta sobre esta Política de Privacidad, contáctenos por VELYSHipNav_CustomerSupport@ITS.JNJ.com , o escriba a la siguiente dirección:

Johnson & Johnson de Chile S.A.
Cerro Colorado 5240, torre 1, piso 9, Las Condes, Santiago de Chile.

ACTUALIZACIONES DE ESTA POLÍTICA DE PRIVACIDAD

Podremos cambiar esta Política de Privacidad. Toda modificación de nuestra Política de Privacidad estará disponible en el Sitio y entrará en vigencia a su puesta a disposición en el Sitio.
Esta política se actualizó por última vez el 22/06/2021.


Software Privacy Policy - Mexico

Política de Privacidad

Johnson & Johnson Medical México SA de CV se preocupa por las cuestiones de privacidad y desea familiarizarlo con la forma en que damos tratamiento, recopilamos, utilizamos y/o divulgamos los datos personales. Esta Política de Privacidad describe nuestras prácticas en relación con los datos personales que nosotros o nuestros proveedores de servicios recopilamos a través de cualquier Sitio Web o aplicación (incluyendo, por ejemplo, un Sitio Web o aplicación móvil), operados y controlados por nosotros (en adelante el “Sitio”).

USO DEL SITIO POR PARTE DE MENORES

El Sitio no está dirigido a personas menores de 18 años de edad y pedimos que estas personas no proporcionen información personal a través del Sitio.

RECOPILACIÓN DE DATOS PERSONALES

Algunas secciones del Sitio podrán requerir que comparta datos personales a fin de que se beneficie de las opciones especificadas (como suscripciones a boletines, consejos/pautas o procesamiento de órdenes) o participe en una actividad particular como concursos u otras promociones. Se le comunicará qué información es necesaria y cuál es opcional.

Podremos combinar los datos personales que usted envíe con otra información que hemos recopilado de usted, ya sea a través de Internet o por fuera, que incluye, por ejemplo, su historial de compras. También podremos combinarla con la información que recibimos de usted de otras fuentes, como las otras filiales operativas de Johnson & Johnson, las fuentes de información a disposición del público y de otros terceros, siempre de forma lícita y considerando la base o justificación legal aplicable, tal como consentimiento expreso, cumplimiento de un contrato, cumplimiento de un mandato legal, etc.

Si nos envía información personal relacionada con otra persona, declara que tiene la autoridad para hacerlo y que nos permite utilizar la información de acuerdo con esta Política de privacidad.

DATOS PERSONALES SENSIBLES

A menos que lo solicitemos de manera específica, le pedimos que no nos comparta ni entregue datos personales sensibles (por ejemplo, la información relacionada con el origen racial o étnico, las opiniones políticas, creencias religiosas, filosóficas y morales, estado de salud presente y futuro, información genética, preferencia sexual, antecedentes penales o la afiliación sindical, entre otros que afectan la esfera más íntima de su vida) ya sea en el Sitio o a través de este, o de otra manera. En los casos en los que podamos solicitar o invitarle a que proporcione datos personales sensibles, lo haremos con su consentimiento expreso, específico e informado.

CÓMO UTILIZAMOS Y TRANSFERIMOS DATOS PERSONALES

Usamos y divulgamos la información que nos proporciona como se le describe en el punto de recopilación. Consulte la sección titulada "Opciones y acceso", a continuación, para saber cómo puede optar por no participar en algunos de nuestros usos y divulgaciones.

Cuando así lo exija la ley aplicable, obtendremos su consentimiento para el uso que hagamos de su información personal en el momento de la recopilación de información. También podemos utilizar información suya o sobre usted según sea necesario para ejecutar un contrato, para cumplir con una obligación legal (por ejemplo, debido a nuestras obligaciones de farmacovigilancia) o para nuestros intereses comerciales legítimos. También podemos confiar en otras bases legales, específicamente para:

  • Proporcionar la funcionalidad del Servicio y cumplir con sus solicitudes.
    • para proporcionarle la funcionalidad del Servicio y proporcionarle el servicio al cliente relacionado;
    • para responder a sus consultas y satisfacer sus solicitudes, como enviarle documentos que solicite o alertas por correo electrónico;
    • para enviarle información importante sobre nuestra relación con usted o sobre el Servicio, cambios en nuestros términos, condiciones y políticas y / u otra información administrativa.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal.

  • Cumplir con nuestros propósitos comerciales.
    • para el análisis de datos, por ejemplo, para mejorar la eficiencia del Servicio;
    • para auditorías, para verificar que nuestros procesos internos funcionan según lo previsto y cumplen con los requisitos legales, reglamentarios o contractuales;
    • para fines de control de seguridad y fraude, por ejemplo, para detectar y prevenir ciberataques o intentos de cometer robo de identidad;
    • para desarrollar nuevos productos y servicios;
    • para mejorar, mejorar o modificar nuestro sitio web o productos y servicios;
    • para identificar tendencias de uso del Servicio, por ejemplo, comprender qué partes de nuestro Servicio son de mayor interés para los usuarios; y
    • para determinar la efectividad de nuestras campañas promocionales, de manera que podamos adaptar nuestras campañas a las necesidades e intereses de nuestros usuarios.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal y / o porque tenemos un interés legítimo.

  • Análisis de información personal para brindar servicios personalizados.
    • para comprenderlo mejor, para que podamos personalizar nuestras interacciones con usted y brindarle información y / u ofertas adaptadas a sus intereses;
    • para comprender mejor sus preferencias para que podamos entregar contenido a través del Servicio que creemos que será relevante e interesante para usted.

Brindaremos servicios personalizados ya sea con su consentimiento o porque tenemos un interés legítimo.

Asimismo, transferimos información recopilada a través del Sitio a:

  • nuestros afiliados para los fines descritos en esta Política de Privacidad. Una lista de nuestros afiliados está disponible aquí https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (haga clic en el enlace del Formulario 10K, Anexo 21, en “Documentos presentados a la SEC” [SEC Filings] ). Johnson & Johnson de Medical México SA de CV es la parte responsable de la gestión de la información personal procesada de forma conjunta;
  • nuestros socios externos con los que ofrecemos campañas o promoción de marca compartida o comercializada en conjunto;
  • nuestros proveedores de servicios externos, tales como el alojamiento y gestión de sitios web y de aplicaciones móviles, el análisis de datos, el procesamiento de pagos, la realización de pedidos, la provisión de infraestructura, los servicios de TI, el servicio al cliente, los servicios de entrega de correo electrónico y correo directo, el procesamiento de tarjetas de crédito, los servicios de auditoría y otros servicios, con el fin de facultarlos a prestar los servicios; y
  • un tercero en caso de una reorganización, fusión, venta, sociedad conjunta, cesión, transferencia u otra enajenación de la totalidad o parte de nuestra actividad comercial, activos o acciones (incluidos los actos relacionados con cualquier proceso de quiebra o similar).

Además, trataremos datos personales recopilados a través del Sitio, según lo consideremos necesario o apropiado: (a) en virtud de la ley aplicable, lo que incluye las leyes vigentes fuera de su país de residencia; (b) para cumplir con un proceso legal conforme lo establecido por ley; (c) para responder a solicitudes de autoridades públicas y gubernamentales, incluidas las autoridades públicas y gubernamentales fuera de su país de residencia; (d) para hacer cumplir nuestros términos y condiciones; (e) para proteger nuestras operaciones o las operaciones de cualquiera de nuestras empresas afiliadas; (f) para proteger nuestros derechos, privacidad, seguridad o bienes, y/o la de nuestras empresas afiliadas, usted u otras; y (g) para permitirnos hacer uso de los recursos disponibles o limitar los daños y perjuicios que podamos sufrir. También podremos utilizar y divulgar la información recopilada a través del Sitio de otras maneras, con su consentimiento.

Podemos usar y divulgar la información que recopilamos automáticamente como se describe anteriormente, en " RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN”.

Además, cuando lo permita la ley aplicable, podemos usar y divulgar información que no esté en forma de identificación personal para ningún propósito. Si combinamos información que no está en forma de identificación personal con información que es identificable (como combinar su nombre con su ubicación geográfica), trataremos la información combinada como información personal siempre que esté combinada.

OPCIONES Y ACCESO

Sus opciones y medios con respecto a nuestro uso y divulgación de sus datos personales

Le damos opciones con respecto a nuestro uso y divulgación de sus datos personales para fines de comercialización y publicidad. Usted podrá optar por no recibirlas:

  • Recibir comunicaciones de publicidad nuestras : Si ya no desea recibir comunicaciones de comercialización nuestras a futuro, podrá optar por no recibirlas al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre, identifique el(los) formulario(s) de las comunicaciones de comercialización que ya no desea recibir, e incluya la(s) dirección (direcciones) a la(s) que este (estos) son enviado(s)]. Por ejemplo, si ya no desea recibir correos electrónicos de comercialización o correo directo nuestro, díganoslo, y proporcione su nombre y correo electrónico o dirección postal. También podrá optar por no recibir comunicaciones de comercialización nuestras al visitar el Sitio para actualizar su perfil en línea. Además, podrá optar por no recibir correos electrónicos de comercialización nuestros al seguir las instrucciones para cancelar la suscripción que aparecen en cualquier mensaje.
  • Recibir recordatorios nuestros : Si ya no desea recibir recordatorios médicos nuestros a futuro, podrá optar por no recibirlos al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, proporcione su nombre y la dirección de correo electrónico o número telefónico en el que recibe recordatorios nuestros.
  • Nuestra divulgación de su información personal con afiliados y socios externos : Si prefiere que no compartamos su información personal a futuro con nuestros afiliados y/o socios terceros con fines de comercialización, podrá optar por no compartir esta información al ponerse en contacto con nosotros VELYSHipNav_CustomerSupport@ITS.JNJ.com . En su comunicación, indique que ya no debemos compartir su información personal con nuestros afiliados y/o socios externos con fines de comercialización, e incluya su nombre y dirección de correo electrónico.

Intentaremos cumplir con su(s) solicitud(es) tan pronto como sea razonablemente posible. Tenga también en cuenta que si opta por no recibir mensajes nuestros relacionados con la comercialización y publicidad, aún podremos enviarle importantes mensajes transaccionales y administrativos, que sean necesarios para cumplir con obligaciones o condiciones previamente acordadas con nosotros.

Cómo puede acceder, modificar o eliminar sus datos personales.

Si desea acceder, rectificar, cancelar u oponerse al tratamiento de los datos personales que nos ha proporcionado a través del Sitio, póngase en contacto con nosotros a (incluir su mecanismo aquí, por ejemplo, enviar un correo electrónico a VELYSHipNav_CustomerSupport@ITS.JNJ.com . Cumpliremos con su solicitud tan pronto como sea razonablemente posible y dentro de un período de tiempo requerido por la ley applicable.

TRANSFERENCIA ENTRE PAÍSES

Su información personal podrá almacenarse y procesarse en cualquier país donde tengamos instalaciones o proveedores de servicios, así como a empresas filiales o relacionadas del mismo grupo corporativo y al usar nuestro Sitio o darnos su consentimiento (donde lo exija la ley), usted acuerda transferir la información a países distintos de su país de residencia, incluido a los Estados Unidos, los cuales podrán tener normas diferentes sobre la protección de datos que las vigentes en su país.

SEGURIDAD

Empleamos medidas de seguridad técnicas, lógicas y administrativas adecuadas para la protección de los datos personales que están bajo nuestro control y de nuestros proveedores. Lamentablemente, no es posible garantizar la seguridad total de todos los sistemas de almacenamiento de datos o sistema de transmisión de datos por Internet. Por lo anterior, si tiene motivos para creer que su interacción con nosotros ya no es segura (por ejemplo, si siente que se ha comprometido la seguridad de alguna cuenta que tiene con nosotros), notifíquenos el problema de inmediato a través de la sección “Contáctenos” a continuación.

PERÍODO DE CONSERVACIÓN

Conservamos sus datos personales durante el período que sea necesario para cumplir con los fines establecidos en esta Política de Privacidad, salvo que la ley exija o permita un período de retención mayor o que de otra forma cumpla con una obligación legal.

SITIOS Y SERVICIOS DE TERCEROS

Esta Política de Privacidad no se refiere a la privacidad, la información u otras prácticas de sitios y servicios de terceros que usted visita, ni tampoco nos responsabilizamos al respecto, incluido por cualquier tercero que opere cualquier sitio web o propiedad web (incluyendo, sin limitación, cualquier aplicación) que esté disponible a través de este Sitio o para el cual este Sitio a través de un link o enlace del Sitio. La disponibilidad o la inclusión de un enlace a cualquier sitio o propiedad en el Sitio no implican nuestra aprobación o la de nuestras compañías afiliadas a su política de privacidad.

CONTÁCTENOS

Si tiene alguna pregunta sobre esta Política de Privacidad, contáctenos por VELYSHipNav_CustomerSupport@ITS.JNJ.com , o escriba a la siguiente dirección:

Johnson & Johnson Medical México SA de CV
Boulevard Adolfo Ruiz Cortines 3720, Torre 1 Piso 3, Jardines del Pedregal, Álvaro Obregón, CP 01900

ACTUALIZACIONES DE ESTA POLÍTICA DE PRIVACIDAD

Podremos cambiar esta Política de Privacidad. Toda modificación de nuestra Política de Privacidad estará disponible en el Sitio y entrará en vigencia a su puesta a disposición en el Sitio.
Esta política se actualizó por última vez el 22/06/2021.


Software Privacy Policy – Brazil

Política de Privacidade

A Johnson & Johnson do Brasil Indústria e Comércio de Produtos para a Saúde Ltda. preocupa-se com a sua privacidade e quer que você esteja familiarizado com a forma como coletamos, utilizamos e divulgamos informações. Esta Política de Privacidade descreve as nossas práticas no âmbito das informações que nós recolhemos ou os nossos prestadores de serviços recolhem através do website ou da aplicação (doravante designados por "Serviço") operado e controlado por nós, a partir do qual está de acordo a esta Política de Privacidade. Ao disponibilizar-nos informações pessoais ou ao utilizar o Serviço, você confirma que leu e compreendeu esta Política de Privacidade.

UTILIZAÇÃO POR MENORES

O Serviço não é direcionado para indivíduos com idade inferior a 18 anos e solicitamos que estes indivíduos não forneçam informações pessoais através do Serviço. Se o seu filho tiver submetido Informações pessoais e você gostaria de solicitar que tais Informações pessoais fossem removidas, contate-nos conforme explicado abaixo na seção Contate-nos.

Coleta de Informações

Podemos pedir-lhe que submeta informações pessoais para poder beneficiar-lhe de determinadas funcionalidades (tais como subscrições de newsletter, sugestões/indicadores ou processamento de pedidos) ou para participar de uma atividade específica (tais como sorteios ou outras promoções). Informaremos quais informações são necessárias e que informações são opcionais.

Podemos combinar as informações que submeter com outras informações que recolhermos sobre você, quer online quer offline, incluindo, por exemplo, o seu histórico de compras. Podemos igualmente combiná-las com informações que recebemos sobre você de empresas do Grupo Johnson & Johnson

Se nos submeter informações pessoais relacionadas com outro indivíduo, você declara que tem autoridade para o fazer e que nos autoriza a utilizar as informações em conformidade com esta Política de Privacidade.

INFORMAÇÕES SENSÍVEIS

Exceto se especificamente o solicitarmos ou o convidarmos a tal, pedimos-lhe que não nos envie nem divulgue informações pessoais sensíveis (por ex., documentos oficiais de identificação, informações relacionadas com a origem racial ou étnica, opiniões políticas, religião ou crenças filosóficas, condições clínicas e de saúde, vida sexual ou orientação sexual, registo criminal ou filiação sindical, dados biométricos ou genéticos) no ou através do Serviço ou de qualquer outra forma.

COMO UTILIZAMOS E DIVULGAMOS INFORMAÇÕES

Utilizamos e divulgamos as informações que nos disponibiliza conforme descrito na seção de coleta. Consulte a seção intitulada "Opções e Acesso" abaixo para saber como anular determinadas utilizações e divulgações.
Quando exigido por lei, obteremos o seu consentimento para utilizar os seus dados pessoais no ato da coleta de informações. Podemos também utilizar informações suas ou sobre você conforme necessário para celebrar um contrato, cumprir uma obrigação legal (por exemplo, devido às nossas obrigações de farmacovigilância) ou para nossos interesses comerciais legítimos. Podemos também contar com outras bases legais, especificamente para:

  • Fornecer a funcionalidade do Serviço e satisfazer os seus pedidos.
    • fornecer a funcionalidade do Serviço e prover serviço ao cliente associado;
    • responder às suas questões e satisfazer os seus pedidos, como por exemplo, enviar-lhe os documentos que solicitar ou alertas de e-mail;
    • enviar informações importantes relativas ao nosso relacionamento com você ou relativas ao Serviço, alterações dos nossos termos, condições e políticas e/ou outras informações administrativas.

Realizaremos estas atividades para gerir a nossa relação contratual com você e/ou cumprir uma obrigação legal.

  • Cumprimento dos nossos objetivos comerciais.
    • análise de dados, por exemplo, para melhorar a eficiência do Serviço;
    • auditorias, para verificar se os nossos processos internos funcionam como pretendido e estão em conformidade com os requisitos legais, regulamentares ou contratuais;
    • fins de monitoramento de fraude e segurança, por exemplo, para detectar e prevenir ataques cibernéticos ou tentativas de roubo de identidade;
    • o desenvolvimento de novos produtos e serviços;
    • elevar, melhorar ou modificar o nosso site ou produtos e serviços;
    • identificar as tendências de uso do Serviço, por exemplo, para entender que aspectos do nosso Serviço são de maior interesse para os usuários; e
    • determinar a eficácia das nossas campanhas promocionais, para que possamos adaptar as nossas campanhas às necessidades e interesses dos nossos usuários.

Realizaremos estas atividades para gerir a nossa relação contratual, para cumprir uma obrigação legal e/ou porque temos um interesse legítimo.

  • Análise de Informações Pessoais para fornecer Serviços personalizados.
    • compreendê-lo melhor para que possamos personalizar as nossas interações e fornecer informações e/ou ofertas adaptadas aos seus interesses;
    • entender melhor as suas preferências para que possamos fornecer conteúdo através do Serviço que acreditamos ser relevante e interessante para você.

Forneceremos Serviços personalizados mediante o seu consentimento ou porque temos um interesse legítimo.

Também divulgamos informações coletadas através do Serviço:

  • para nossas afiliadas para os fins descritos nesta Política de Privacidade. A lista das nossas afiliadas está disponível em https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (clique na ligação para aceder ao Formulário 10K, Anexo 21, em "SEC Filings" (Registos SEC)). Johnson & Johnson do Brasil Indústria e Comércio de Produtos para a Saúde Ltda. é a entidade responsável pela gestão do uso compartilhado das Informações pessoais;
  • para nossos parceiros externos com os quais oferecemos uma promoção de marca conjunta ou de comercialização conjunta;
  • para nossos prestadores de serviços externos que prestam serviços, tais como alojamento e moderação de website, alojamento de aplicativo móvel, análise de dados, processamento de pagamentos, atendimento de pedidos, fornecimento de infraestrutura, serviços de TI, atendimento ao cliente, serviços de entrega de e-mail e mala direta, auditorias e outros serviços, a fim de lhes permitir prestar os serviços; e
  • conforme permitido por lei, para terceiros na eventualidade de uma reorganização, fusão, venda, joint venture, cessão, transferência ou outra alienação da totalidade ou parte de nossa empresa, ativos ou ações (incluindo no âmbito de qualquer processo de insolvência ou procedimentos similares).

Adicionalmente, podemos utilizar e divulgar suas informações conforme considerarmos necessário ou apropriado: (a) a fim de cumprir qualquer processo jurídico ou lei aplicável, que poderá incluir leis fora do seu país de residência; (b) conforme permitido pela lei aplicável para responder a pedidos de autoridades públicas e estatais, que podem incluir autoridades fora do seu país de residência; (c) para implementar os nossos termos e condições; e (d) para proteger os nossos direitos, privacidade, segurança ou propriedade e/ou os direitos, segurança ou propriedade das nossas afiliadas, suas ou de outros. Podemos também utilizar e divulgar as suas informações de outras formas, depois de obtermos o seu consentimento para tal.

Podemos utilizar e divulgar as informações que coletamos automaticamente conforme descrito na seção "Coleta e utilização automática de informações".

Adicionalmente, quando permitido pela lei aplicável, podemos utilizar e divulgar informações que não estejam sob a forma de informações pessoais identificáveis, para qualquer fim. Se combinarmos informações que não estão sob a forma de informações pessoais identificáveis com informações identificáveis (como por exemplo, combinar o seu nome com a localização geográfica), trataremos as informações combinadas como informações pessoais.

OPÇÕES E ACESSO

As suas opções a respeito da utilização e divulgação das suas informações pessoais

Oferecemos opções com relação à utilização e divulgação das suas informações pessoais para fins de marketing. Você poderá optar por não:

  • Receber nossas comunicações de marketing : Se já não pretender receber nossas comunicações de marketing, poderá optar por não as receber entrando em contato conosco através do Formulário . No pedido, inclua o seu nome, identifique as formas de comunicações de marketing que não deseja receber mais e inclua os endereços para os quais as comunicações são enviadas. Por exemplo, se não pretender receber mais nossos e-mails de marketing ou mala direta, informe-nos e indique o seu nome e e-mail ou endereço postal.
  • Receber nossos lembretes : Se já não pretender receber nossos lembretes médicos, poderá optar por não os receber entrando em contato conosco através do Formulário . Na resposta, indique o seu nome e o endereço de e-mail ou número de telefone no qual recebe os nossos lembretes.
  • Nosso compartilhamento das suas informações pessoais com afiliadas e parceiros externos : Se tiver optado anteriormente por receber comunicações de marketing das nossas afiliadas ou parceiros externos, poderá cancelar o compartilhamento das suas informações pessoais com estas partes para os seus fins de marketing direto entrando em contato conosco através do Formulário . Na comunicação, indique que já não pretende que compartilhemos as suas informações pessoais com os nossos afiliados e/ou parceiros externos para os seus fins de marketing e inclua o seu nome e endereço de e-mail.

Procuraremos satisfazer o seu pedido assim que possível. Tenha em atenção que, se optar por cancelar estas assinaturas, conforme descrito acima, não será possível eliminar as suas informações pessoais das bases de dados das nossas afiliadas com quem já compartilhamos informações (ou seja, a partir da data em que implementamos o seu pedido de cancelamento). Ainda assim, faremos todo o possível para informar as nossas afiliadas do seu pedido. Note também que, se optar por não mais receber qualquer mensagem relacionada a marketing, ainda poderemos lhe enviar importantes mensagens administrativas ou sobre transações, sendo que não é possível cancelar estas mensagens.

Como acessar, modificar ou eliminar as suas informações pessoais

Se pretender rever, corrigir, atualizar, limitar ou eliminar as suas informações pessoais, ou se pretender solicitar uma cópia eletrônica das suas informações pessoais para as transmitir para outra empresa (na medida em que estes direitos lhe sejam conferidos pela lei aplicável), entre em contato conosco através do Formulário . Responderemos ao seu pedido assim que possível, no prazo máximo estabelecido pela Lei, a partir da recepção do pedido. Se determinadas circunstâncias causarem algum atraso na nossa resposta, iremos notificá-lo e indicaremos a data na qual irá receber a nossa resposta.

TRANSFERÊNCIA INTERNACIONAL

As suas informações pessoais podem ser armazenadas e processadas em qualquer país onde temos instalações ou prestadores de serviço e, ao utilizar o nosso Serviço ou ao dar-nos o seu consentimento (quando exigido por lei), as suas informações podem ser transferidas para países fora do seu país de residência, incluindo os Estados Unidos, que podem ter normas de proteção de dados diferentes do seu país. Implementamos medidas contratuais apropriadas e outras medidas para proteger informações pessoais quando da transferência para as nossas afiliadas ou terceiros em outros países.

SEGURANÇA

Procuramos utilizar medidas organizacionais, técnicas e administrativas desenvolvidas para proteger as informações pessoais sob o nosso controle. Infelizmente, não é possível garantir que uma transmissão de dados pela Internet ou sistema de armazenamento de dados seja 100% segura. Se tiver razões para acreditar que a sua interação conosco já não é segura (por exemplo, se acreditar que a segurança de uma conta que tem conosco foi comprometida), notifique-nos imediatamente sobre a existência do problema pela seção denominada “Contate-nos”, como se vê abaixo.

PERÍODO DE RETENÇÃO

Mantemos suas informações pessoais durante o período de tempo necessário ou permitido em função das finalidades para as quais foram obtidas. Os critérios utilizados para determinar os períodos de retenção incluem: (i) o período de tempo durante o qual temos uma relação com você e lhe prestamos serviço; (ii) se existe uma obrigação legal à qual estamos sujeitos; e (iii) se a retenção é aconselhável em função da nossa posição jurídica (como por exemplo, relativamente a leis de prescrição, litígios ou investigações regulatórias).

Contudo, considere que não se trata de uma lista exaustiva de períodos de retenção. As suas informações podem ser armazenadas durante um período mais longo utilizando os critérios do primeiro parágrafo desta seção, especificamente os pontos (ii) e (iii).

SITES E SERVIÇOS DE TERCEIROS

Este Serviço poderá conter links para sites de terceiros. Esta Política de Privacidade não aborda e nós não nos responsabilizamos pela privacidade, informações ou práticas de terceiros, incluindo quaisquer terceiros que operem um site ou serviço online (incluindo, sem limitação, qualquer aplicação) disponibilizados através deste Serviço ou para o qual este Serviço inclui um link. A disponibilização ou inclusão de uma conexão para qualquer site ou propriedade no Serviço não implica a nossa recomendação ou a recomendação das nossas afiliadas.

CONTATE-NOS

Johnson & Johnson do Brasil Indústria e Comércio de Produtos para a Saúde Ltda., situada em Av. Presidente Juscelino Kubitschek, 2.041; Complexo JK - Bloco B – 8o andar; São Paulo – SP – 04543-011, é a empresa responsável pela coleta, utilização e divulgação de informações pessoais ao sob esta Política de Privacidade.

Se tiver dúvidas acerca desta Política de Privacidade ou quiser entrar em contato com nosso encarregado de proteção dos dados através do email: Privacidade_Brasil@its.jnj.com .

RECLAMAÇÃO JUNTO DE UMA ENTIDADE REGULADORA

Você tem o direito de apresentar uma reclamação junto à autoridade competente Através do site:
https://www.gov.br/anpd/pt-br/canais_atendimento/cidadao-titular-de-dados/reclamacao-do-titular-contra-controlador-de-dados

ATUALIZAÇÕES DESTA POLÍTICA DE PRIVACIDADE

Esta Política de Privacidade pode ser alterada. Quaisquer alterações a esta Política de Privacidade entram em vigor quando publicarmos no Serviço a Política de Privacidade revisada. A sua utilização do Serviço após estas alterações significa que aceita a Política de Privacidade revisada. Recomendamos que reveja regularmente a Política de Privacidade quando visitar o Serviço. Esta política foi atualizada pela última vez em 27 de Agosto de 2021.


Software Privacy Policy – Colombia

Política de Privacidad

Johnson & Johnson de Colombia S.A se preocupa por las cuestiones de privacidad y desea familiarizarlo con la forma en que damos tratamiento, recopilamos, utilizamos y/o divulgamos los datos personales. Esta Política de Privacidad describe nuestras prácticas en relación con los datos personales que nosotros o nuestros proveedores de servicios recopilamos a través de cualquier Sitio Web o aplicación (incluyendo, por ejemplo, un Sitio Web o aplicación móvil), operados y controlados por nosotros (en adelante el “Sitio”).

USO DEL SITIO POR PARTE DE MENORES

El Sitio no está dirigido a personas menores de 18 años de edad y pedimos que estas personas no proporcionen información personal a través del Sitio.

RECOPILACIÓN DE DATOS PERSONALES

Algunas secciones del Sitio podrán requerir que comparta datos personales a fin de que se beneficie de las opciones especificadas (como suscripciones a boletines, consejos/pautas o procesamiento de órdenes) o participe en una actividad particular como concursos u otras promociones. Se le comunicará qué información es necesaria y cuál es opcional.

Podremos combinar los datos personales que usted envíe con otra información que hemos recopilado de usted, ya sea a través de Internet o por fuera, que incluye, por ejemplo, su historial de compras. También podremos combinarla con la información que recibimos de usted de otras fuentes, como las otras filiales operativas de Johnson & Johnson, las fuentes de información a disposición del público y de otros terceros, siempre de forma lícita y considerando la base o justificación legal aplicable, tal como consentimiento expreso, cumplimiento de un contrato, cumplimiento de un mandato legal, etc.

Si nos envía información personal relacionada con otra persona, declara que tiene la autoridad para hacerlo y que nos permite utilizar la información de acuerdo con esta Política de privacidad.

DATOS PERSONALES SENSIBLES

A menos que lo solicitemos de manera específica, le pedimos que no nos comparta ni entregue datos personales sensibles (por ejemplo, la información relacionada con el origen racial o étnico, las opiniones políticas, creencias religiosas, filosóficas y morales, estado de salud presente y futuro, información genética, preferencia sexual, antecedentes penales o la afiliación sindical, entre otros que afectan la esfera más íntima de su vida) ya sea en el Sitio o a través de este, o de otra manera. En los casos en los que podamos solicitar o invitarle a que proporcione datos personales sensibles, lo haremos con su consentimiento expreso, específico e informado.

CÓMO UTILIZAMOS Y TRANSFERIMOS DATOS PERSONALES

Usamos y divulgamos la información que nos proporciona como se le describe en el punto de recopilación. Consulte la sección titulada "Opciones y acceso", a continuación, para saber cómo puede optar por no participar en algunos de nuestros usos y divulgaciones.

Cuando así lo exija la ley aplicable, obtendremos su consentimiento para el uso que hagamos de su información personal en el momento de la recopilación de información. También podemos utilizar información suya o sobre usted según sea necesario para ejecutar un contrato, para cumplir con una obligación legal (por ejemplo, debido a nuestras obligaciones de farmacovigilancia) o para nuestros intereses comerciales legítimos. También podemos confiar en otras bases legales, específicamente para:

  • Proporcionar la funcionalidad del Servicio y cumplir con sus solicitudes.
    • para proporcionarle la funcionalidad del Servicio y proporcionarle el servicio al cliente relacionado;
    • para responder a sus consultas y satisfacer sus solicitudes, como enviarle documentos que solicite o alertas por correo electrónico;
    • para enviarle información importante sobre nuestra relación con usted o sobre el Servicio, cambios en nuestros términos, condiciones y políticas y / u otra información administrativa.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal.

  • Cumplir con nuestros propósitos comerciales.
    • para el análisis de datos, por ejemplo, para mejorar la eficiencia del Servicio;
    • para auditorías, para verificar que nuestros procesos internos funcionan según lo previsto y cumplen con los requisitos legales, reglamentarios o contractuales;
    • para fines de control de seguridad y fraude, por ejemplo, para detectar y prevenir ciberataques o intentos de cometer robo de identidad;
    • para desarrollar nuevos productos y servicios;
    • para mejorar, mejorar o modificar nuestro sitio web o productos y servicios;
    • para identificar tendencias de uso del Servicio, por ejemplo, comprender qué partes de nuestro Servicio son de mayor interés para los usuarios; y
    • para determinar la efectividad de nuestras campañas promocionales, de manera que podamos adaptar nuestras campañas a las necesidades e intereses de nuestros usuarios.

Participaremos en estas actividades para gestionar nuestra relación contractual con usted, para cumplir con una obligación legal y / o porque tenemos un interés legítimo.

  • Análisis de información personal para brindar servicios personalizados.
    • para comprenderlo mejor, para que podamos personalizar nuestras interacciones con usted y brindarle información y / u ofertas adaptadas a sus intereses;
    • para comprender mejor sus preferencias para que podamos entregar contenido a través del Servicio que creemos que será relevante e interesante para usted.

Brindaremos servicios personalizados ya sea con su consentimiento o porque tenemos un interés legítimo.

Asimismo, transferimos información recopilada a través del Sitio a:

  • nuestros afiliados para los fines descritos en esta Política de Privacidad. Una lista de nuestros afiliados está disponible aquí https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (haga clic en el enlace del Formulario 10K, Anexo 21, en “Documentos presentados a la SEC” [SEC Filings]). Johnson & Johnson de Chile S.A. es la parte responsable de la gestión de la información personal procesada de forma conjunta;
  • nuestros socios externos con los que ofrecemos campañas o promoción de marca compartida o comercializada en conjunto;
  • nuestros proveedores de servicios externos, tales como el alojamiento y gestión de sitios web y de aplicaciones móviles, el análisis de datos, el procesamiento de pagos, la realización de pedidos, la provisión de infraestructura, los servicios de TI, el servicio al cliente, los servicios de entrega de correo electrónico y correo directo, el procesamiento de tarjetas de crédito, los servicios de auditoría y otros servicios, con el fin de facultarlos a prestar los servicios; y
  • un tercero en caso de una reorganización, fusión, venta, sociedad conjunta, cesión, transferencia u otra enajenación de la totalidad o parte de nuestra actividad comercial, activos o acciones (incluidos los actos relacionados con cualquier proceso de quiebra o similar).

Además, trataremos datos personales recopilados a través del Sitio, según lo consideremos necesario o apropiado: (a) en virtud de la ley aplicable, lo que incluye las leyes vigentes fuera de su país de residencia; (b) para cumplir con un proceso legal conforme lo establecido por ley; (c) para responder a solicitudes de autoridades públicas y gubernamentales, incluidas las autoridades públicas y gubernamentales fuera de su país de residencia; (d) para hacer cumplir nuestros términos y condiciones; (e) para proteger nuestras operaciones o las operaciones de cualquiera de nuestras empresas afiliadas; (f) para proteger nuestros derechos, privacidad, seguridad o bienes, y/o la de nuestras empresas afiliadas, usted u otras; y (g) para permitirnos hacer uso de los recursos disponibles o limitar los daños y perjuicios que podamos sufrir. También podremos utilizar y divulgar la información recopilada a través del Sitio de otras maneras, con su consentimiento.

Podemos usar y divulgar la información que recopilamos automáticamente como se describe anteriormente, en " RECOLECCIÓN Y USO PASIVO DE LA INFORMACIÓN”.

Además, cuando lo permita la ley aplicable, podemos usar y divulgar información que no esté en forma de identificación personal para ningún propósito. Si combinamos información que no está en forma de identificación personal con información que es identificable (como combinar su nombre con su ubicación geográfica), trataremos la información combinada como información personal siempre que esté combinada.

OPCIONES Y ACCESO

Sus opciones y medios con respecto a nuestro uso y divulgación de sus datos personales

Le damos opciones con respecto a nuestro uso y divulgación de sus datos personales para fines de comercialización y publicidad. Usted podrá optar por no recibirlas:

  • Recibir comunicaciones de publicidad nuestras: Si ya no desea recibir comunicaciones de comercialización nuestras a futuro, podrá optar por no recibirlas al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com" . En su comunicación, proporcione su nombre, identifique el(los) formulario(s) de las comunicaciones de comercialización que ya no desea recibir, e incluya la(s) dirección (direcciones) a la(s) que este (estos) son enviado(s)]. Por ejemplo, si ya no desea recibir correos electrónicos de comercialización o correo directo nuestro, díganoslo, y proporcione su nombre y correo electrónico o dirección postal. También podrá optar por no recibir comunicaciones de comercialización nuestras al visitar el Sitio para actualizar su perfil en línea. Además, podrá optar por no recibir correos electrónicos de comercialización nuestros al seguir las instrucciones para cancelar la suscripción que aparecen en cualquier mensaje.
  • Recibir recordatorios nuestros: Si ya no desea recibir recordatorios médicos nuestros a futuro, podrá optar por no recibirlos al contactarnos a VELYSHipNav_CustomerSupport@ITS.JNJ.com" . En su comunicación, proporcione su nombre y la dirección de correo electrónico o número telefónico en el que recibe recordatorios nuestros.
  • Nuestra divulgación de su información personal con afiliados y socios externos: Si prefiere que no compartamos su información personal a futuro con nuestros afiliados y/o socios terceros con fines de comercialización, podrá optar por no compartir esta información al ponerse en contacto con nosotros VELYSHipNav_CustomerSupport@ITS.JNJ.com" . En su comunicación, indique que ya no debemos compartir su información personal con nuestros afiliados y/o socios externos con fines de comercialización, e incluya su nombre y dirección de correo electrónico.

Intentaremos cumplir con su(s) solicitud(es) tan pronto como sea razonablemente posible. Tenga también en cuenta que si opta por no recibir mensajes nuestros relacionados con la comercialización y publicidad, aún podremos enviarle importantes mensajes transaccionales y administrativos, que sean necesarios para cumplir con obligaciones o condiciones previamente acordadas con nosotros.

Cómo puede acceder, modificar o eliminar sus datos personales.

Si desea acceder, rectificar, cancelar u oponerse al tratamiento de los datos personales que nos ha proporcionado a través del Sitio, póngase en contacto con nosotros a (incluir su mecanismo aquí, por ejemplo, enviar un correo electrónico a VELYSHipNav_CustomerSupport@ITS.JNJ.com" . Cumpliremos con su solicitud tan pronto como sea razonablemente posible y dentro de un período de tiempo requerido por la ley applicable.

TRANSFERENCIA ENTRE PAÍSES

Su información personal podrá almacenarse y procesarse en cualquier país donde tengamos instalaciones o proveedores de servicios, así como a empresas filiales o relacionadas del mismo grupo corporativo y al usar nuestro Sitio o darnos su consentimiento (donde lo exija la ley), usted acuerda transferir la información a países distintos de su país de residencia, incluido a los Estados Unidos, los cuales podrán tener normas diferentes sobre la protección de datos que las vigentes en su país.

SEGURIDAD

Empleamos medidas de seguridad técnicas, lógicas y administrativas adecuadas para la protección de los datos personales que están bajo nuestro control y de nuestros proveedores. Lamentablemente, no es posible garantizar la seguridad total de todos los sistemas de almacenamiento de datos o sistema de transmisión de datos por Internet. Por lo anterior, si tiene motivos para creer que su interacción con nosotros ya no es segura (por ejemplo, si siente que se ha comprometido la seguridad de alguna cuenta que tiene con nosotros), notifíquenos el problema de inmediato a través de la sección “Contáctenos” a continuación.

PERÍODO DE CONSERVACIÓN

Conservamos sus datos personales durante el período que sea necesario para cumplir con los fines establecidos en esta Política de Privacidad, salvo que la ley exija o permita un período de retención mayor o que de otra forma cumpla con una obligación legal.

SITIOS Y SERVICIOS DE TERCEROS

Esta Política de Privacidad no se refiere a la privacidad, la información u otras prácticas de sitios y servicios de terceros que usted visita, ni tampoco nos responsabilizamos al respecto, incluido por cualquier tercero que opere cualquier sitio web o propiedad web (incluyendo, sin limitación, cualquier aplicación) que esté disponible a través de este Sitio o para el cual este Sitio a través de un link o enlace del Sitio. La disponibilidad o la inclusión de un enlace a cualquier sitio o propiedad en el Sitio no implican nuestra aprobación o la de nuestras compañías afiliadas a su política de privacidad.

CONTÁCTENOS

Si tiene alguna pregunta sobre esta Política de Privacidad, contáctenos por VELYSHipNav_CustomerSupport@ITS.JNJ.com" , o escriba a la siguiente dirección:

Johnson & Johnson de Colombia S.A
Calle 26 # 69 – 70. Edificio Elemento, Torre Fuego. Piso 9
Bogota, Colombia

ACTUALIZACIONES DE ESTA POLÍTICA DE PRIVACIDAD

Podremos cambiar esta Política de Privacidad. Toda modificación de nuestra Política de Privacidad estará disponible en el Sitio y entrará en vigencia a su puesta a disposición en el Sitio.
Esta política se actualizó por última vez el 16/02/2022.